Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Helpful and considerate staff
Helpful and considerate staff
Insurer: Trupanion
By: Richard
great job
very friendly to work with and make you feel they have your pet as their foremost interest and concern.Always there for any questions and able to give you understandable answers.
Insurer: Trupanion
By: Mary
Quick efficient like hearing a smile through the phone
Quick, efficient, like hearing a smile through the phone
Insurer: Trupanion
By: Carol
The customer service agent was friendly and knowledgeable.
The customer service agent was friendly and knowledgeable.
Insurer: Trupanion
By: John
The kindest support reps that really help you and talk you through the process to make sure you feel taken care of.
The kindest support reps that really help you and talk you through the process to make sure you feel taken care of. Outstanding!
Insurer: Trupanion
By: Danielle
Trupanion is a life saver!
Claim process is easy, results are fast. At a time when dealing with ailing pet this is so important. They are our precious companions.
Insurer: Trupanion
By: Sandra
Excellent customer service.
Excellent customer service. Fast response in all issues. Excellent coverage. Has been a life saver for my pet. Will get on all future pets. Highly recommend.
Insurer: Trupanion
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