Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Starr was very kind through our chat and helped with what I needed.
Starr was very kind through our chat and helped with what I needed. Thank you Starr
Insurer: Trupanion
By:
Because I usually get a quick reply via email though rarely use the phone.
Because I usually get a quick reply via email though rarely use the phone.
Insurer: Trupanion Canada
By: Susanne
Very efficient claims process.
The claim for Boo's ear infection was processed directly by the vet. This is a great service.
Insurer: Trupanion Canada
By: Demetre
All questions answered.
All questions answered. Polite.
Insurer: Trupanion
By: Shanna
Always great service
Always great service
Insurer: Trupanion
By: Elia
Because everybody is very helpful and very nice and makes it extremely easy
Because everybody is very helpful and very nice and makes it extremely easy
Insurer: Trupanion
By: Catherine
Easy and efficient process.
Easy and efficient process. Thank you
Insurer: Trupanion
By: Tracy
Excellent customer service.
Excellent customer service.
Insurer: Trupanion
By: Susan