Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


June 29, 2020

Excellent Experience

Once again it was an excellent experience with Nationwide! They handled my dog’s claim quickly and thoroughly - I am very happy with Nationwide and trust them for all my pets’ insurance needs.

Insurer: Nationwide

By: Laura

Useful
June 29, 2020

Very happy

Excellent customer service

Insurer: Nationwide

By: robert

Useful
June 29, 2020

Love this plan!

We feel secure knowing that Nationwide is fair and truly supportive of our pet's care and well-being.

Insurer: Nationwide

By: Jill

Useful
June 29, 2020

Great service

It's a comfort to know they are there when I need them.

Insurer: Nationwide

By: Priscilla

Useful
June 29, 2020

Great Service

Nationwide has provided excellent service when processing my claims

Insurer: Nationwide

By: Dee

Useful
June 29, 2020

Great Insurance Policy

I have been a client for several years and highly recommend Nationwide. Pet insurance is no different than human insurance. It is never cheap but essential. Nationwide is very user-friendly. Great website. Quick claim submittal and reimbursement. Wonderful customer service.

Insurer: Nationwide

By: Noelle

Useful
June 29, 2020

Great Company - Do what they say! No questions asked.

Thank you for always being there and helping us financially. You always process our claims in quickly and honor our policy. You are very much appreciated and I tell everyone I can about your insurance and how great it is. Thank you!

Insurer: Nationwide

By: Judy

Useful
June 29, 2020

Service

Awesome service and great turn around

Insurer: Nationwide

By: Kellie

Useful
June 29, 2020

Starr was very kind through our chat and helped with what I needed.

Starr was very kind through our chat and helped with what I needed. Thank you Starr

Insurer: Trupanion

By:

Useful
June 29, 2020

Because I usually get a quick reply via email though rarely use the phone.

Because I usually get a quick reply via email though rarely use the phone.

Insurer: Trupanion Canada

By: Susanne

Useful

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