Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Kiska Ear vs. Foxtail Grass Seeds
Really grateful for the time and care of the staff!
Insurer: Nationwide
By: Joe
So far absolutely happy with Nationwide
Very happy with Nationwide. Easy process to submit claims. Great app. Quick process. Wonderful customer service. Definitely will recommend to other pet owners.
Insurer: Nationwide
By: Oksana
Glad to have nationwide pet insurance
Harper was bit (she all better). I sent in the claim and was reimbursed for the vet care. Was happy to have nationwide.
Insurer: Nationwide
By: Suzy
Nationwide has been a life saver, for my pet and for me
Our Frenchie is our world but we haven’t had an easy time with her health. Nationwide pet insurance has made it possible for us to keep her as our pet and ensure she is healthy and happy. Nationwide provides us with peace of mind and financial support for vet appointments in the difficult times we’ve faced with Luna. The news claims process is straightforward and easy to use. We recommend Nationwide to all of our friends and fellow pet owners. We really couldn’t do it without them!
Insurer: Nationwide
By: Stevie
We love Nationwide.
We get outstanding and caring service from Nationwide.
Insurer: Nationwide
By: Joel
Best Investment
I wasn't sure whether I should enroll in pet insurance, or not, but it has ended up being a very smart decision. Nationwide claims are very easy to submit, they have great communication if they need any additional information and their reimbursement is very quick with direct deposit. I couldn't be happier that I made the decision to use Nationwide with my St. Bernard and would recommend them to anyone who has a pet.
Insurer: Nationwide
By: Ryan
Appreciate the quck response when submitting bills
Excellent response to submissions, as well as explanations!
Insurer: Nationwide
By: Deidre
Doesn’t get any easier
Our dog, Chewbacca, aka Chewy, is a special part of our family. Unfortunately, he’s had some health problems and I’ve only been impressed with Nationwide as our pet insurance carrier. It is easy to submit claims, to speak with someone about our policy, etc. We are thankful to have a partner like Nationwide.
Insurer: Nationwide
By: Daniel
Great support for my furry little friends.
When we got our two new kitties, we had no idea what to expect. We had never had kittens this young before and I was relieved to see that my employer participated in pet insurance with Nationwide. Getting signed-up was a breeze and all of our customer service needs have been handled promptly with professional courtesy. We highly recommend it for pet owners to provide peace of mind to know their little family members are in good hands.
Insurer: Nationwide
By: David
Nationwide is the best insurance
If we didn’t have Nationwide, we wouldn’t have been able to provide the care needed for our cat. They have taken amazing care of us!
Insurer: Nationwide
By: Ashley