Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Beau's Mom
My German Shepherd puppy has multiple medical problems. Trupanion has been so perfect to work with. Ongoing problems are paid at 90% after the lifetime deductible is met. My Beau visits the vet specialist often. Claims are so easy to submit. Download and submit claims in minutes. Claims are paid within days straight into my bank account. Great experience. So glad I listened to the vet tech that recommended I enroll him with Trupanion.
Insurer: Trupanion
By: Kay
Submitting claims is very easy Response time are quick
Submitting claims is very easy Response time are quick
Insurer: Trupanion
By: Kellie
Always there when we are in need.
Always there when we are in need. Great staff.
Insurer: Trupanion Canada
By: Cheryl
Assistant was helpful and knowledgeable.
Assistant was helpful and knowledgeable.
Insurer: Trupanion Canada
By: Barry
Great service fast and friendly.
Great service, fast and friendly.
Insurer: Trupanion Canada
By: Dorothy
Very friendly and easy to work with give the man a raise ??
Very friendly and easy to work with, give the man a raise ??
Insurer: Trupanion Canada
By: Debbie
Always friendly staff and Trupanion always takes care of my bestie and I :-)
Always friendly staff and Trupanion always takes care of my bestie and I :-)
Insurer: Trupanion
By: Desmond