Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Highly recommend Nationwide!
Very happy with this insurance. Turn around time is very quick.
Insurer: Nationwide
By: Donna
Thank you for all that you do to help with the COST it makes a huge difference in the heath of Buddy
They are understanding and helpful best decision i ever made!
Insurer: Nationwide
By: Sam
Excellent service!
My experience has been very positive. Excellent service and prompt response and payment of my claims. Much improved service!!!
Insurer: Nationwide
By: Maryann
Really Good Company
Great company! Easy claim submission with fast reimbursement. I’m sure I pay more for premiums than I get in reimbursements, but you can’t put a price on piece of mind should something happen to my pups. So far Nationwide has delivered!
Insurer: Nationwide
By: Stephanie
Excellent Service
I took my JRT, Kelby, to the vet due to limp and joint stiffness. I filed a claim with Nationwide Pet and within 5 days the claim was processed and paid. Thanks Nationwide.
Insurer: Nationwide
By: Jake
Easy to use
I always had doubts about getting an insurance for our dog, but after he was attacked by a raccoon and we spent a lot in treatment, medication and even surgery, I totally see that it was worth it. Nationwide Pet Insurance was so easy to use, all claim forms short and easy to fill out and the money was automatically sent back to my bank account (after quick set up) in about a week (which I consider a good time window). Highly recommend it.
Insurer: Nationwide
By: Juliana
First time making a claim. Thankful for an easy process.
After my dog was attacked, I had to take him to the emergency vet which as everyone knows is very pricey. I had just signed my dogs up for pet insurance through a benefit at work and already had to make a claim. I was afraid they were going to drop us or it would be a difficult process but, it was actually very easy and I'm so thankful.
Insurer: Nationwide
By: Robyn
Great Job!!
Daisy is doing fine and the claims are being processed fast. Thanks!!
Insurer: Nationwide
By: Colleen
Nationwide is the best!
I’m so happy I found Nationwide to support my baby’s medical needs - They are the absolute best, and provide excellent customer service along with a human touch which we all need when we’re concerned about our pets. Thank you Nationwide! 🐾 🐾
Insurer: Nationwide
By: Rosa
Nationwide Pet Insurance is Outstanding
I have had nothing but good experiences with Nationwide. The website is very easy to use, and filing a claim was surprisingly simple. Claims were answered quickly, and there were no surprises.
Insurer: Nationwide
By: Barry