Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Stress free, easy, and fast!
I love working with Nationwide Pet Insurance! The new system is so easy to use and your service is so fast! I feel so much more at ease with my pets insured under Nationwide and I will be switching my other pets to Nationwide! When I am worried about my furbabies health I never have the added stress of wondering what my insurance will cover and when. I recommend you to every petowner I meet because I love your service so much. Thanks Nationwide!
Insurer: Nationwide
By: Heather
Great Provider
Nationwide has been amazing. So easy to navigate their website, submit a claim, and understand the process. I get responses within the week which is amazing. Love their coverage and support!
Insurer: Nationwide
By: Christina
Very happy with the insurance so far
So far I’m very happy with this insurance, easy claims and they care about my pets
Insurer: Nationwide
By: Alejandra
Excellent service
We have been very pleased with our relationship. Excellent customer service.
Insurer: ASPCA
By: Luan
Outstanding service and benefits!
The claims process is very easy and the customer service/claim acknowledgement process is very prompt. Best pet Insurer I know of.
Insurer: Nationwide
By: Bill
Pleasantly surprised at how much was covered!
My 3YO lab recently became very ill. It took a few visits to determine what was wrong and, full recovery took several weeks and multiple visits and re-tests. Needless to say, the cost was pretty high. I made sure to submit my claim in a very organized manner, with all invoices and tests and a detailed explanation of the diagnosis as explained to me by my vet. This was my first time filing a claim for an illness so I didn't really know what to expect as far as how easily my claim would be processed or what would be reimbursed. I was pleasantly surprised on both counts. I got back more than I hoped to and my claim was paid within 1 week with no questions or requests for further documentation. So happy I have my baby boy covered with Nationwide Pet Insurance!
Insurer: Nationwide
By: Monika
The ease with submting a claim and happy with the turnaround time for a claim
Very happy with the information received regarding our claims.
Insurer: Nationwide
By: Jane
Absolutely the Best Pet Insurance
I am so impressed w/Healthy Paws. It was recommended by a friend who has worked w/rescue organizations. I could not be happier with my choice of Healthy Paws. From ease of claim filing to promptness of payment, they are unmatched. I highly and wholeheartedly recommend Healthy Paws!
Insurer: Healthy Paws
By: Margot
Easy, really like the online claim submission
The new online submission is great and the whole process was fast and easy and clear.
Insurer: Nationwide
By: Alexander