Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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High quality of service and responsiveness.
High quality of service and responsiveness.
Insurer: Trupanion
By:
Great Pet Insurance
I have been very pleased with Trupanion. The claims process is fast and easy. I definitely recommend this insurance to people with pets.
Insurer: Trupanion
By: Valerie
Lynne was friendly helpful and had the answer to my question.
Lynne was friendly, helpful and had the answer to my question. Customer service is always a pleasure to deal with.
Insurer: Trupanion
By: Linda
Quick to locate my file make necessary changes and very pleasant to talk to.
Quick to locate my file, make necessary changes and very pleasant to talk to.
Insurer: Trupanion
By: Alexis
Because I was very upset when I called and he put me at ease right away .
Because I was very upset when I called and he put me at ease right away .. when I called I was ready to snap and instantly he put my fears at rest
Insurer: Trupanion Canada
By: Jennifer
Great service
Excellent prompt service
Insurer: Trupanion Canada
By: Tony
Very clear conversation and fast acknowledged.
Very clear conversation and fast acknowledged.
Insurer: Trupanion Canada
By: Leonardo
Efficient & pleasant..
The gentleman i spoke to was very pleasant & helpful... I needed to get my monthly payments put on a different card AKC credit card so payments would go more smoothly It was simple & took only a few minutes .. He was a great ! Efficient & pleasant..
Insurer: AKC
By: June