Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


July 09, 2020

Nationwide is the way to go!

Nationwide has always been there for 3 of our dogs. Ease in filing claims, seamless reimbursement, and they easily explain if anything seems abnormal. Wouldn’t take my dogs else where.

Insurer: Nationwide

By: Bri

Useful
July 09, 2020

Easy to work with and quick claim resolutions!

We’ve never had an issue with Nationwide and have been able to recoup a significant amount of money from our vet bills. Claims are incredibly easy to submit and reimbursement is directly deposited into our bank account.

Insurer: Nationwide

By: Ashley

Useful
July 09, 2020

The buying process was very easy

The buying process was very easy. I hope it is a good experience when I need to use it.

Insurer: Spot Canada

By: Phyllis

Useful
July 09, 2020

Another Surgery NOOO. It's Trupanion OK

Very fast only took a few minutes.. There very good.

Insurer: Trupanion

By: Billie

Useful
July 09, 2020

Based on my current experience which is very recent the website is intuitive pricing is competitive and the customer service functionality is personable and quick.

Based on my current experience, which is very recent, the website is intuitive, pricing is competitive, and the customer service functionality is personable and quick. So far, I'm very happy with my experience.

Insurer: Trupanion

By:

Useful
July 09, 2020

Extremely friendly and helpful

Extremely friendly and helpful

Insurer: Trupanion

By: Won

Useful
July 09, 2020

Having Trupanion is a no brainer for us.

I have two large four year old Black & Tan Coonhounds covered by Trupaniun. It's money very well spent. Most ailments are covered, claims are easy to file and payment is quickly deposited directly into my checking.

Insurer: Trupanion

By: David

Useful
July 09, 2020

Quick and Easy; Worth every penny!

Great experience; Very quick!

Insurer: Trupanion

By: Sean

Useful
July 09, 2020

Quick and friendly service!

Quick and friendly service!

Insurer: Trupanion

By: Michelle

Useful
July 09, 2020

Quick and painless

Quick and painless

Insurer: Trupanion

By: Glenn

Useful

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