Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Another Surgery NOOO. It's Trupanion OK
Very fast only took a few minutes.. There very good.
Insurer: Trupanion
By: Billie
Based on my current experience which is very recent the website is intuitive pricing is competitive and the customer service functionality is personable and quick.
Based on my current experience, which is very recent, the website is intuitive, pricing is competitive, and the customer service functionality is personable and quick. So far, I'm very happy with my experience.
Insurer: Trupanion
By:
Extremely friendly and helpful
Extremely friendly and helpful
Insurer: Trupanion
By: Won
Having Trupanion is a no brainer for us.
I have two large four year old Black & Tan Coonhounds covered by Trupaniun. It's money very well spent. Most ailments are covered, claims are easy to file and payment is quickly deposited directly into my checking.
Insurer: Trupanion
By: David
Quick and Easy; Worth every penny!
Great experience; Very quick!
Insurer: Trupanion
By: Sean
Quick and friendly service!
Quick and friendly service!
Insurer: Trupanion
By: Michelle
Trupanion is Easy and User Friendly!
Between my veterinarian and the claim team at Trupanion, submitting a claim is super easy. I get email updates from Trupanion as the claim is received, reviewed and processed. The accounting that Trupanion shares with me is easy to understand and keep track of. I love it!
Insurer: Trupanion
By: Karen