Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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pet insurance is an essential & good customer service
pet insurance is an essential & good customer service
Insurer: Trupanion
By: Julie
Great customer service
Prompt processing of claim, quick email communication and I received the check in a couple of days. Great customer service
Insurer: Trupanion
By: Jeanne
Trupanion Support
You always process my claims quickly. Whenever I call the rep is friendly, helpful and always ask how Chubbs is doing.
Insurer: Trupanion
By: Andrew
Kind attitude very clear explanations and over all very professional.
Kind attitude, very clear explanations and over all very professional.
Insurer: Trupanion Canada
By: Carmen
Customer service personnel always helpful
Customer service personnel always helpful
Insurer: Trupanion
By: Richard
I have been using Trupanion for about six years now for our furred family members.
I have been using Trupanion for about six years now for our furred family members. Great service; knowledgeable, courteous, friendly staff. Every call. Every email.
Insurer: Trupanion
By: Kathleen
Love how the policy is set up!
Love how the policy is set up! Every time I have called or completed the online chat, everyone is super helpful!
Insurer: Trupanion
By:
Mr. Kilo -Life is Beautiful!
My dog had a stroke and seizures. It was scary and heartbreaking to watch, He dragged his legs as he tried to stand up. I was able to provide the medical care needed to save his life thanks to TRUPANION!! I recommend Trupanion to EVERYONE ..just like my son told me! He has it and he and I will NEVER be without it! Thank you Trupanion and God Bless YOU!!
Insurer: Trupanion
By: Bernice