Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Your customer representatives are so friendly and helpful!
Your customer representatives are so friendly and helpful! They rock!
Insurer: Trupanion
By:
kindness & competance
Your customer service reps have been kind compassionate and helpful. The claims process easy and the payment receipt very fast. So impressed. This is our first claim in 10 years and it was so simple, it really helped knowing that only worry we have is getting our dog healthy after being hit by a car. Well done trupanion! Thank you thank you thank you
Insurer: Trupanion
By: Naomi
All of my questions were answered.
All of my questions were answered.
Insurer: Trupanion
By:
Highly recommend Trupanion!
Always thorough fast and I get great communication as to the status of my claim.
Insurer: Trupanion
By: Adele
Consistently helpful!
Consistently helpful!
Insurer: Trupanion
By: Alexandra
I was actually just returning a call but every time I do call I am greeted with a very friendly voice.
I was actually just returning a call, but every time I do call I am greeted with a very friendly voice. I have been extremely happy with the service I have gotten in the past and have, in fact, recommended Trupanion to several friends.
Insurer: Trupanion
By: Martha
Kindness and prompt replies.
Kindness and prompt replies. Easy to work with and very fair.
Insurer: Trupanion
By:
Representative was very polite and helpful.
Representative was very polite and helpful. The issue was resolved in a very short conversation. No complaints at all.
Insurer: Trupanion
By: Maryann
Keady’s health insurance provider
Excellent service.. highly recommended
Insurer: Trupanion Canada
By: Doug
Great customer service!
Great customer service!
Insurer: Trupanion Canada
By: