Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
Other Categories
Aileen was fantastic!
Aileen was fantastic! She addressed all of my concerns and answered all of my questions. Together, we went over the best coverage plan for my rescue cat. She was reassuring, patient, and thorough in explaining what was covered and what wasn't. Amazing customer service overall, 10/10.
Insurer: Fetch
By: Amarelis
Darren was very professional & helpful.
Darren was very professional & helpful.
Insurer: Nationwide
By: Elaine
She was friendly and helpful
She was friendly and helpful. She listened to me and didn't over talk me while I was explaining my situation.
Insurer: MetLife
By: Malindy Ely
Happy pup, Happy customer.
I have been very pleased with our interactions with my Romeo.
Insurer: MetLife
By: Romeo
Having Healthy Paws insurance made…healing so much easier.
Having Healthy Paws insurance made these two knee surgeries so much better just to focus on her healing and not on the cost. They were so fast with my claims. Thank you and I would recommend Healthy Paws to everyone.
Insurer: Healthy Paws
By: DONNA SALAZAR
Healthy Paws GREAT support
Healthy Paws has been so supportive in the expedited claim reimbursement with the emergent surgery on our puppy
Insurer: Healthy Paws
By: JY Florida
So helpful
So helpful! Our claims were processed so quickly and we were able to focus on our sick dog instead of worrying about the emergency veterinary hospital bills.
Insurer: Healthy Paws
By: CM Wilson
Todd was in incredible!
Todd was in incredible! Great explanation. Everything was clear, concise, and efficient!
Insurer: Nationwide
By: Nick R
So easy to use web site for a claim
So easy to use web site for a claim Am so happy to have insurance to help with pet bills. Thank you for the great customer service
Insurer: Pumpkin
By: customer