Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,617 total
Other Categories
Is excellent
For me is a pleasure talking about the insurance for my pet Sydney Lee. This insurance ASPCA is excellent. Claims are paid quickly. It is economic relief. They also have an excellent support team at the customer. Great customer service.
Insurer: ASPCA
By: Brunilda
Getting Healthy Paws pet insurance was the best thing could have done for our dog.
I am writing this review to say how happy we are that we have Healthy Paws pet insurance! You never know (or even think) you are going to need it until something does happen and you are faced with a decision on whether or not you can afford to give your pet the medical attention it needs. Our sweet dog Marley at 2 years old tore her CCL on her right leg. We were heartbroken! Not only that but we never thought that something like this would happen to a young and healthy dog! We immediately called Healthy Paws customer service to confirm we were covered should we decide to get Marley TPLO surgery and after Healthy Paws reviewed our file they assured us that it was. It made our decision to give Marley the medical treatment she needed very easy. After Marley's surgery we submitted the claim via their app (by taking a picture of the bill), it was approved in about 2 weeks (we were told the initial claim takes longer than subsequent claims because they need to review the file) and then we were issued a refund (less our deductible $250 and in the policy percentage amount we purchased which was 90%). They do not cover vet visits but we knew that going in. We also received an email from Tim at Healthy Paws Client Services to see how Marley was doing after her surgery. Around the time Marley was completely done recovering from surgery on her right leg we noticed that she was limping on the left leg. We were warned by the vet that there could be a chance she can tear her CCL in the other leg and that is exactly what she did. Again we called Healthy Paws to confirm we were covered. Honestly we were in shock that we would be going through this again but could rest assure that with the insurance we could give Marley the surgery she needed. If we did not have Healthy Paws Insurance Marley's quality of life would be very different. I can't stress enough how easy it was dealing with Healthy Paws during a time when we needed to focus on Marley's recovery. We have shared Marley's story with many of our friends and family and highly recommend getting pet insurance through Healthy Paws. We will continue to recommend Healthy Paws as a must have for a pet owner, it was the best thing we could have done for Marley.
Insurer: Healthy Paws
By: Amy
Buddy Insurance
My buddy is grateful to have insurance, without question. We love the ease of filing a claim, and the relatively quick settlement of our claims. We have had Embrace for 3 years now. We cannot imagine not having this for our dog.
Insurer: Embrace
By: Encarnacion
Thank You For Honoring My Sadie
I have dealt with Embrace for many years. One of my German Shepherd dogs, age 7, within the past year was diagnosed with degenerative myelopathy. It is a deadly disease. Sadie was on several medicines and treatments to try to prolong her life. Sadly, last week, I had to put her down. Embrace Pet Insurance has always been there for me and quickly respond when I submit a claim (and I submitted many claims). They lit a candle in Sadie's memory through the website Irememberyou.com I am so touched by their compassion and friendliness. If you want a first rate insurance company for your pet, Embrace is the one. The only one...
Insurer: Embrace
By: Jean
Fast and Easy
Filed our claim, it was incredibly easy! The customer service is awesome, and we had our money back within days! 10/10 would recommend
Insurer: Pets Best
By: Matthew
Embrace has made my experience with my new dog more enjoyable and less stressful!
Getting a dog can be one of the most joyful experiences in life, but sometimes the expense can cause some worry and stress. I decided that with my new goldendoodle, I would enroll her in an insurance program so that I can take the best possible care of her without having surprise expenses wreck my budget and cause me stress. When I researched, most companies did not offer anything in the line of preventive care. That's when I discovered Embrace! They have a healthy rewards program. It's like putting money aside for preventive care. Only I am not disciplined enough to do that, so the extra I pay each month for the healthy rewards comes right back to me when I get her shots, checkups, grooming, etc. It really works for me! Also, Embrace is very timely in getting my money back into my bank account. It's totally worth it!
Insurer: Embrace
By: Denise
Exceptionally compassionate service and hassle-free reimbursement
I have a cancer-only policy for my greyhounds. Two of them were diagnosed with osteosarcoma (bone cancer) within a 2 month period. Pets Best was exceptionally helpful, kind, compassionate and efficient. They helped me through a process that I imagined would be difficult - it was actually very straightforward to submit my claim.. I was grieving the loss of my two boys and they made the process of reimbursement very hassle-free. I also felt that they were extremely considerate and caring. They genuinely wanted to help me . Very impressed and pleased, and I've added coverage for our 2 new greyhounds.
Insurer: Pets Best
By: LISA
A blessing
I haven't purchased pet insurance in the past (Luckily never had the need). With my new puppy last year, I decided to purchase insurance after hearing horror stories from friends and coworkers about their vet bills. Unfortunately, my puppy suffered a couple illnesses and eventually an injury in his first year. Fortunately, ASPCA Insurance was right there with us through it all. I HIGHLY recommend getting pet insurance.
Insurer: ASPCA
By: Brian
Truly the best pet insurance company I've ever dealt with.
Our dog Riley had to undergo tests for a possible neurological disorder. Throughout the entire ordeal the folks at Pets Best were caring, understanding, and truly professional. Claims were paid within a matter of days. But what amazed me the most was how these folks really cared about what we were going thru. I'll always recommend this company to any pet owner. What a fantastic staff of caring professionals.
Insurer: Pets Best
By: Ernie
your rates are expensive and the coverage isn't especially spectacular.
your rates are expensive and the coverage isn't especially spectacular. problem for me is now that the cats are older, switching would cost more than just staying with you--especially as I am preparing to leave my cats with a cat sitter for the next several months!
Insurer: Trupanion
By: Kim