Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,617 total
Other Categories
signing up with Nationwide was the best decision I could have made
After having large Vet bills with my now deceased beloved female schnauzer I decided that I would sign up for Nationwide pet insurance for my new puppy and I must say it was the best decision I could have made. My vet sends in the claims and payments are fast.
Insurer: Nationwide
By: Bernadette
Embrace offers us honest, helpful service.
We bought Embrace Pet Insurance when our Morkie was about five years old. (I offer support to people facing end-of-life choices with their animal companions, so I've seen first hand how difficult endings can be, and without medical coverage it gets even harder.) After her cancer diagnosis this past summer, feeling there was still a lot of life left in her, we decided to pursue treatment, an expensive and long process: Embrace made this choice possible. She's doing great, the cancer being caught early and treated thoroughly. We couldn't be more grateful we invested in this insurance!
Insurer: Embrace
By: Eliza
Claim for Cocoa's surgery
We carry accident/illness insurance for our fur baby, Cocoa. She had to have surgery for a ruptured disk in her neck. Of course, the surgery was quite expensive, and I have admit I was skeptical as to what they would actually pay, but that was for not! Our deductible was even reduced. Needless to say, I was so impressed with the ease of filing the claim, and how quickly it was processed and reimbursement sent. They kept me informed, via, email,thru the entire process, as well as posting on the portal. Customer service was great too. They quickly responded to emails I'd sent. I would highly recommend Embrace to anyone looking for pet insurance.
Insurer: Embrace
By: Madelyn
Super responsive
Over last few years i have made a few claims for medical procedures on my chessie. Embrace has been super responsive in each case. Such a pleasure to deal with such a great company. Thank you embrace.
Insurer: Embrace
By: vicki
Great insurance company
I have had other insurance companies ..this company is great!! My poor rocky was diagnosed with epilepsy at 21/2.. we never had a claim before .. sadly he will be on medication for the rest of his dear life and will have periodic seizures which can be life threatening.. embrace was our savior and has paid the claims no questions asked!! Thank you embrace!!
Insurer: Embrace
By: Embrace.
Excellent coverage when we most needed it.
Embrace reviewed our claims efficiently and we received reimbursement for all covered medical expenses promptly when our dog became very ill last year. Customer service is always very helpful in answering questions.
Insurer: Embrace
By: Beverly
This insurance saved my dog and me
My dog had sudden hip dislocations with no known cause. He had a number of tests and went an entire year in an out of slings before he needed surgery. He’s had two FHO surgeries and extensive physical therapy in the last 4 months costing upwards of $5k. The insurance has covered it all and I was reimbursed within 4 days of faxing the claim.
Insurer: Embrace
By: Ellie
You were there for him through an emergency surgery
Although we have lost our beloved dog Cody you were there for him through an emergency surgery that gave us two more years with him. When we are ready for a new family member Trupanion will be our choice. Thank you
Insurer: Trupanion
By: Laura
We had an emergency
We had an emergency with Annabelle, and Oliver vet in Oliver bc we’re claiming they charge an administration fee to process claims, which Trupanion cleared up our questions. Thank you
Insurer: Trupanion Canada
By: Cheryl
Getting pet insurance through Healthy Paws was the best thing we could have done for our dog.
I am writing this review to say how happy we are that we have Healthy Paws pet insurance! You never know (or even think) you are going to need it until something does happen and you are faced with a decision on whether or not you can afford to give your pet the medical attention it needs. Our sweet dog Marley at 2 years old tore her CCL on her right leg. We were heartbroken! Not only that but we never thought that something like this would happen to a young and healthy dog! We immediately called Healthy Paws customer service to confirm we were covered should we decide to get Marley TPLO surgery and after Healthy Paws reviewed our file they assured us that it was. It made our decision to give Marley the medical treatment she needed very easy. After Marley's surgery we submitted the claim via their app (by taking a picture of the bill), it was approved in about 2 weeks (we were told the initial claim takes longer than subsequent claims because they need to review the file) and then we were issued a refund (less our deductible $250 and in the policy percentage amount we purchased which was 90%). They do not cover vet visits but we knew that going in. We also received an email from Tim at Healthy Paws Client Services to see how Marley was doing after her surgery. Around the time Marley was completely done recovering from surgery on her right leg we noticed that she was limping on the left leg. We were warned by the vet that there could be a chance she can tear her CCL in the other leg and that is exactly what she did. Again we called Healthy Paws to confirm we were covered. Honestly we were in shock that we would be going through this again but could rest assure that with the insurance we could give Marley the surgery she needed. If we did not have Healthy Paws Insurance Marley's quality of life would be very different. I can't stress enough how easy it was dealing with Healthy Paws during a time when we needed to focus on Marley's recovery. We have shared Marley's story with many of our friends and family and highly recommend getting pet insurance through Healthy Paws. We will continue to recommend Healthy Paws as a must have for a pet owner, it was the best thing we could have done for Marley.
Insurer: Healthy Paws
By: A