Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Horrible experience
They didn't cover a single claim that we submitted and often denied under the pretext of a "preexisting condition", even though none of the claims were related to any such condition. I would highly recommend going elsewhere for your pet's coverage needs.
Insurer: Pets Best
By: Chris
Outstanding service
Embrace has been outstanding to us. Not only do my claims process quickly and with ease, but I get phone calls asking about how our dog is doing. One of the best purchases I have ever made!
Insurer: Embrace
By: LeeAnn
You guys are always the best.
You guys are always the best; fast replies and always fair in reimbursements.
Insurer: Trupanion
By: Edward
I am very pleased with Gaby's coverage from Trupanion.
I am very pleased with Gaby's coverage from Trupanion. Your company is great and your representatives like Alyssa are a pleasure to work with. Thanks for being there for me and my dog.
Insurer: Trupanion
By: Catherine
This was our first real claim - it was SO easy to work with Trupanion!
This was our first real claim - it was SO easy to work with Trupanion! I had a different pet insurance company with our previous dog - and they were awful. So much red tape and so difficult to work with. Trupanion was a breeze - and it really made a stressful situation with our dog that much easier.
Insurer: Trupanion
By: Brittany
I have been very happy with Trupanion.
I have been very happy with Trupanion. Rates are reasonable and claims are processed quickly.
Insurer: Trupanion
By: Wayne
Jodi was amazing!
Jodi was amazing!! She was so sweet and calming when I was in complete panic mode. She took care of everything so quickly. I have already told several of my friends about her. I was honestly hesitant about getting pet insurance but now I will never go without it! This operation was expensive and would have left me in a bad situation. Kudos to all of you! Thank you Jodi!
Insurer: Trupanion
By: Heather
No response to my claim other than acknowledging receipt of my submissions.
No response to my claim other than acknowledging receipt of my submissions. Satisfaction survey too soon.
Insurer: Trupanion Canada
By: Don
Many claims or portions of claims are incorrectly deemed to be ineligible (without providing useful explanations) requiring time consuming appeals to be made.
Many claims, or portions of claims, are incorrectly deemed to be ineligible (without providing useful explanations) requiring time consuming appeals to be made.
Insurer: Trupanion Canada
By: Mark
I greatly appreciated that Trupanion listened.
I greatly appreciated that Trupanion listened closely to my concern and didn't try to talk me out of what I thought was the reason for their denial of Ruby's case and quickly told me what needed to be done. I was in the medical field and had experience with claims that made assumptions based on diagnostic codes. Unless you read the full record at the ED, you wouldn't have seen the reason for her symptoms for this specific emergency visit and that it was not related to some similar symptoms previously for another condition. Anyway, it was a nice surprise to get this taken care of so easily and we thank Trupanion.
Insurer: Trupanion
By: Mike