Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


February 09, 2018

Excellent pet insurance!!

Very pleased with Nationwide pet insurance for my great dane!! Easy to submit claims. Claims are reviewed and reimbursed in a timely manner!! Would definitely recommend this insurance to others!!

Insurer: Nationwide

By: Alicia

Useful
February 09, 2018

Enrolling my kitties with Embrace- Best decision !

So happy I've got my kitties enrolled with Embrace years ago . For most if their lives we didn't have any health issues but in the last couple of year things have changed. We dealt with cancer and kidney failure. Thankfully there are life saving treatments available and thank God we had Embrace to cover the costs. They've been great : premiums are very decent and they have an excellent coverage. Policies are very easy to understand and we never had a bad surprise when submitting the claim. It's easy to submit them. Processing time is very short, same as the payment. The website is great, you can follow the progress of the claim. All together EXCELLENT . Very happy with them. Highly recommended

Insurer: Embrace

By: Claudia

Useful
February 09, 2018

Super satisfied with Nationwide Pet Insurance. I'm at ease knowing I have Nationwide coverage.

Had a little scare, but got it corrected and with Nationwide Pet Insurance I was able to get the problem settle and kept me from worrying. Knowing I have coverage is so important to me, because this is my Mikey, not just my pet. Thank you.

Insurer: Nationwide

By: Sam

Useful
February 09, 2018

Unhappy /confused

This year both times I have submitted a claim after 2 weeks I call to check the status of the claim I am told you can't read it so have to resubmit over again and wait longer, if I was rich it would not be a problem, I am not fussing I just can't understand why you cannot let us know sooner that you can't read them.

Insurer: Nationwide

By: Debbie

Useful
February 09, 2018

Expensive and Slow

We have used pet insurance for over 10 years. Nationwide has gotten really expensive, so expensive we can only afford it for one of our dogs now. They also are not very quick at processing claims or replying to emails. I submitted a wellness claim and the form printed without the box checked and I didn't notice. It took them almost a month to finally tell me they couldn't process it because it wasn't filled out correctly. The invoice from the vet that was attached clearly stated it was a wellness exam, but that wasn't good enough. Nationwide is just not worth the hassle anymore and their customer service is awful.

Insurer: Nationwide

By: Kelly

Useful
February 09, 2018

Great service! Paid over half of my pet's surgery bill

Would highly recommend this insurance for your pet. Premium is low but pay for injury was great!

Insurer: ASPCA

By: R

Useful
February 09, 2018

Worthwhile coverage

I have three dogs covered. Two pure breeds and one mixed. I’ve had several issues with my Yorkie for the last couple of years (two bladder surgeries among other things) and have had good service/refunds. Customer service has also been helpful and pleasant. I don’t have routine vet visits covered but it is great for any illness/surgery. The vets can be extremely expensive these days!

Insurer: Nationwide

By: Kay

Useful
February 09, 2018

Worthless

We took our dog to ER for ear infections and it turned out that was allergies which he had allergies history before so they won’t covered any part of medical bill..I called them and was disappointed about it. The lady said it is not their fault, if I have problems, I should call the vet and question them about it...What kind a service is that?

Insurer: Pets Best

By: Chi

Useful
February 09, 2018

Best Pet Insurer around

When we originally purchased the policy from Embrace for our French Bulldog puppy, we had no idea what the were about besides reading a few reviews. The ultimate reason we chose Embrace was the affordable cost over a few other pet insurers I received quotes from. It pains me to say that this is the second time that we have used Embrace in two years for our Frenchies eyes. He only has one eye and when he injured it a few weeks ago, we were willing to do anything we could to try to save it. So far so good as we are continuing treatment, but lots of bills were pilling up. I simply had the vets fill out the prefilled claim form and I scanned them directly to Embrace through the Embrace portal. To my amazement, they have covered everything so far minus our deductible. I can’t say enough kind words about the Embrace staff and company as a whole. They truly care about pets and pet owners through stressful times.

Insurer: Embrace

By: Andrew

Useful
February 09, 2018

Maria was so helpful in completing my claim. Thank you!!

Called a few times and thought my claim had everything needed but was not the case. Finally Maria took over and we got everything squared away. Claim was processed quickly. Thank you!

Insurer: Nationwide

By: Rosemary

Useful

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