Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


February 07, 2018

your rates are expensive and the coverage isn't especially spectacular.

your rates are expensive and the coverage isn't especially spectacular. problem for me is now that the cats are older, switching would cost more than just staying with you--especially as I am preparing to leave my cats with a cat sitter for the next several months!

Insurer: Trupanion

By: Kim

Useful
February 07, 2018

As always trupanion was wonderful!

As always Trupanion was wonderful! My claim was handled quickly and efficiently. I would recommend Trupanion to anyone.

Insurer: Trupanion

By: Richard

Useful
February 07, 2018

I have been very satisfied with Trupanion both the customer service and the payment of claims.

I have been very satisfied with Trupanion, both the customer service and the payment of claims. I was very happy we had no claims for 2017 and I hope to continue the trend for 2018! But if for some reason we have some I know that I can count on Trupanion. And I have recommended Trupanion to several of my pet owner family and friends. Thanks so much!

Insurer: Trupanion

By: Melinda

Useful
February 07, 2018

Sadly my dog is one of the unfortunate of non approval with his surgery he underwent.

Sadly my dog is one of the unfortunate of non approval with his surgery he underwent. For the reason, of his vets error on documents written. His vet had personally called as well as a letter written of correction but yet approval is being reviewed by the Appeal department for a good long 5 months now.

Insurer: Trupanion

By: Liezl

Useful
February 07, 2018

Have had Trupanion for our Brittany Spanial ever since we got her 5 years ago.

Have had Trupanion for our Brittany Spaniel ever since we got her 5 years ago. Their service is excellent. Have used them for surgery and most recently for her renal failure. They is always someone to talk to. I believe everyone who owns a dog or cat that they love should not be without Trupanion.

Insurer: Trupanion

By: Nancy

Useful
February 07, 2018

First I want to say investing in pet insurance is undoubtedly one the most important decisions to make when owning a pet.

First, I want to say investing in pet insurance is undoubtedly one the most important decisions to make when owning a pet. I've been a Trupanion member since 2013 and couldn't be happier! They've always come through when needed most, allowing me to provide the best care possible w/o having to worry about making a decision based on extraordinary costs. Great, friendly customer service with an efficient process in place (even easier now that my vet is directly linked). Dog owners have asked if I work there because I get so passionate talking about the benefits lol. Trupanion is the best! Truly appreciate everything you've done for me. Thank you :)

Insurer: Trupanion

By: Chris

Useful
February 06, 2018

Bait and Switch

This company is a bait and switch scam. If your pet has EVER been seen by a veterinarian, for ANY reason, they consider it a pre-existing condition from then on, and will not cover it. When I called to inquire as to why my claim for an ear infection was denied, I was told that it was a pre-existing condition, and that my dog is property, and that is how they insure her. This Army veteran and animal lover disapproves!

Insurer: Pets Best

By: Sean

Useful
February 06, 2018

Love my ASPCA Pet Health Insurance

This is hands down the best decision I made outside of getting my dog. Great plans to choose from that fit your budget and easy to file a claim. Quick processing to boot!

Insurer: ASPCA

By: Carolyn

Useful
February 06, 2018

It's worth it

I have never had pet health insurance before, but I have a kid and two purebred kittens, so I thought it would be smart. Filing claims is easy online and the payments were quick.

Insurer: ASPCA

By: Tim

Useful
February 06, 2018

THANK HEAVENS FOR EMBRACE

i bought my policy about 5 years ago when my first dog was just a puppy.. then a year later added another puppy to my policy. i also bought the wellness package at the time i bought the policy. choosing EMBRACE was the best thing i have done. they are so responsive when i make claims. the later part of last year 2017 and continuing into this year i will have some big claims as my pups are having some problems.so far they have covered all claims without a fuss. i can only say great things about EMBRACE. THEIR WEBSITE IS TERRIFIC AND SO ARE THE EMAILS . VERY INFORMATIVE.

Insurer: Embrace

By: JACQUELINE

Useful

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