Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


October 23, 2018

Covers what it should

Covers what it should cover with little nonsense. I have had a lot of appointments, tests and surgery covered this year for my cat. Thanks to Nationwide, I was able to afford to save my cats life. He had a brain tumor and without pet insurance there is no way I would have been able to afford the $10,000 plus for tests, MRI, checkups, hospital stay and surgery. He is now doing extremely well!!!

Insurer: Nationwide

By: REBECCA

Useful
October 23, 2018

Great to have help with the bills

It’s great having help with Callie’s vet bills-she has arthritis in her elbow and were trying to find a medication that works for her-haven’t found it yet-thanks for your help

Insurer: Nationwide

By: Susan

Useful
October 23, 2018

Comprehensive coverage, peace of mind, best insurance

Comprehensive coverage for preventative care and routine vaccinations, but also fir b the just in case emergency, injury, sickness or anything else. Having the policy gives me great peace of mind. Best insurance out there

Insurer: Nationwide

By: Celine

Useful
October 23, 2018

Pet Insurance is a blessing

I would not have been able to take care of my dog child if not for Nationwide pet insurance. Only good experiences.

Insurer: Nationwide

By: Denise

Useful
October 23, 2018

Very Satisfied!

claims have been very easy to file through the Vitus Vet app, extremely prompt response, very satisfied with your company!!!

Insurer: Nationwide

By: kelly

Useful
October 23, 2018

Very very poor and disappointing.

Because of a statement that I made that had no effect on the claim whatsoever and the condition my cat suffered I was declined the claim several times. I had to jump through loops to prove that a bladder obstruction was NOT a pre existing condition and had to call my VERY busy vet to write a letter to this disappointing excuse of an insurance company that I shouldnt be declined this claim and punished for using the resources given to me. Overall I will NEVER recommend this insurance company to anyone who want actual care of their pet or even mediocre. I am highly disappointed in you guys and will never give it another chance.

Insurer: Nationwide

By: Emily

Useful
October 23, 2018

Easy, prompt and seamless

My cat recently required emergency vet care due to weekend illness and required follow up care for one month. Your website is customer friendly and easy to navigate for forms, claim submittal and follow up. I can't think of any suggestions for improvement.

Insurer: Nationwide

By: Sandra

Useful
October 23, 2018

Easy, prompt and seamless

My cat recently required emergency vet care due to weekend illness and required follow up care for one month. Your website is customer friendly and easy to navigate for forms, claim submittal and follow up. I can't think of any suggestions for improvement.

Insurer: Nationwide

By: Sandra

Useful
October 23, 2018

Happy to have pet insurance

We decided not to get pet insurance for one of our dogs, only to discover he has a liver disease, and those vet bills quickly added up. When we got our puppy we decided Pet insurance may be a good option. Our vet clinic offered a plan which I believe was over $120 per month but as we always do our research we came across Nationwide with a cost of around $50 per month. Our pup, now 18 months, needed emergency surgery recently costing over $3000 so we were very relieved to have had Nationwide pet insurance in place. The claim process is straight forward.

Insurer: Nationwide

By: Anne

Useful
October 23, 2018

Very pleased

So glad I have insurance with Nationwide for my two dogs. Making a claim is easy and it gives me peace of mind knowing I can get the best care for them. They’re my world!

Insurer: Nationwide

By: Kay

Useful

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