Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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excellent claim response time.
excellent claim response time
Insurer: Pets Best
By: Kristen
Easy to submit claims.
The process of snapping a picture, of my receipt, on my phone than hitting submit was so easy I did it while at the veterinarian's office. My claim was received and processed within a day. I received my check within 1-2 weeks.
Insurer: Pets Best
By: Alice
Pets Best is the absolute best insurance.
I have had difficult situations in the past with insurances that I didn't feel served me well.. Pets Best is the absolute best insurance I have ever had. I am extremely happy with it- a loyal customer. My claims are always covered for the most important thing in my life.
Insurer: Pets Best
By: Josephine
Positive exchanges
More recent, I've had positive exchanges w/Trupanion & this interaction was excellent. The reason for "8" vs. "10" is that I prefer an annual plan vs. a "per condition" plan. Although I'm becoming more accustomed w/Trupanion, for me it is far easier to case manage a per annum plan. That being said, I also recognize the benefits of some of Trupanion's coverages, e.g., coverage for PRP and stem cell therapies that other plans do not cover.
Insurer: Trupanion
By: Robyn
Honest pet insurance company.
I was worried there would be a loophole but there wasn't, vets best actually covered what they said they'd cover. Previous insurance w/previous dogs weren't nearly as honest!. I have been telling all my doggy friends how wonderful you guys have been!
Insurer: Pets Best
By: Matthew
Very fast claim processing.
Very fast claim processing received my payment by direct deposit in a couple day. Extremely pleased with the overall claim process.
Insurer: Pets Best
By: Hiep
My dog insurance should be effective
I bought my dog insurance from trupanion on the same day I brought my dog to the vet. Trupanion didn't cover because they said it was a preexist diagnose. It didn't make sense. My dog insurance should be effective on the day I signed up.
Insurer: Trupanion
By: Kathy
Lots of questions
I had a hard time figuring out why I paid so much for Benny s dental work. I know I had reduced my monthly charges which meant higher deductible but if the invoice was around $1100, why did I pay all of it? I feel the anaesthetic should have been half covered because the pulling of 6 teeth was the main issue, cleaning was done because he was put under anyway. I was told I wouldn't t be charged the full $250 the next time, it would be under $70 but with this large bill why is that amount reduced this time when I had such a large bill and not for the next issue? Lots of questions and lots of money spent
Insurer: Trupanion
By: Jeanine
Trupanion is beneficial
I have appreciated Trupanion's approach on some aspects of coverage (when one of our cats accidentally ate ibuprofen, for example), but have been really angry about the approach to that same cat's permanent exclusion for dental procedures, even if these may be unrelated to his original dental issue. And I am outraged by the unwillingness to cover an antianxiety medication being given solely as an adjunct therapy for IBD, since this cat has NO anxiety issue. Frankly, I am currently evaluating whether the Trupanion coverage is worth it to our family, and I share our experience with everyone who asks for my opinion on the benefit of insuring with Trupanion.
Insurer: Trupanion
By: Sharon