Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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This is the first year I have used pet insurance an I have been very pleased with the Nationwide.
It was easy to enroll my pets in Nationwide's pet insurance program, and the claims submittal process has been equally simple. I didn't know what to expect but it has been hassle free and I will continue to recommend Nationwide to my friends and family. There is a program for everyone, and it's a good way to also budget for medical expenses and avoid surprises.
Insurer: Nationwide
By: Caroline
Grateful!
Sophie has chronic allergies and I am so grateful for the coverage from Nationwide as her meds are 90% covered once we reach our annual deductible.
Insurer: Nationwide
By: Dana
We love Nationwide Pet Insurance!
Leilah had to have a Vulvaplasty because she had too much skin around her vulva and it was making her have constant urinary tract infections. Because we had Nationwide insurance for her, we were able to get this surgery done so she doesn't have to suffer anymore with those painful UTI's. Getting Nationwide Insurance for my dogs has been one of the best decisions I have ever made.
Insurer: Nationwide
By: Cindy
Processing claims
I enjoy the easiness if filing a claim and having access to customer support. The rates are very competitive and easy on the budget. My only issue is when filing a claim and checking the status, it tells you if the claim is still processing, denied,etc. I would like an email message or message on the screen that tells you how far along the claim is in process. It took almost six weeks for my claim to be complete. Done feedback throughout the process would be greatly appreciated.
Insurer: ASPCA
By: Adrienne
Two paws up
I am very satisfied with Nationwide’s response to the claims that we have submitted.
Insurer: Nationwide
By: Paul
Pet insurance a life saver
My cat recently had to have a few teeth pulled. The vet bill was reimbursed at almost 98%. It was an expensive vet visit but I am so grateful for the pet insurance with Nationwide. I have only had 2 submit a few claims but they were processed in about 3-4 weeks.
Insurer: Nationwide
By: Kristina
Great Help
My dog Tye got sick really fast (throwing up/diarrhea) took him to the vet and initially was tested for pancreatitis. So after IV fluids, tests, and medication he bounced back and no pancreatitis. When I submitted my claim, it was quickly processed and paid almost to whole bill! You just never know when these emergencies pop up and I am so glad I have VPI insurance, you definitely help me out in these emergencies. You guys are the best. Thank you.
Insurer: Nationwide
By: Michele
Fast Claim Service
Nationwide has quickly processed all of our claims for our young dog.
Insurer: Nationwide
By: Mike
Great Service, TAT Needs Work
Claims process went well. Easy to submit my docs. I called a few times for an update on my claims and everyone was really helpful and nice. The process to work my claims took almost the entire 30 days, which IS within their timeframe. However, I hoped they wouldn’t take the entire time.
Insurer: Nationwide
By: Danielle
Buyer Beware (don’t need believe their 90% accident or illness BS
Please disregard a previous review I left (posted my review before my claim was even submitted, which I no know to be a mistake) We have had Junior, our Lab/Pitbull mix covered with Trupanion for over 4 years. Never had an issue , always paid our premiums on time, always got regular checkups and vaccinations etc. A couple of months before we signed up with Trupanion (in 2014), Junior had a small pink like growth about the size of a thumbnail appear on his right shoulder. It was small and hairless, but like good responsible adults / pet lovers we took him to ththe vet to get t checked out. The lump appeared minor so we decided to just monitor it and see how it goes. The lump got smaller over the next month and eventually it disappeared completely. Great. No need for any surgery etc. Fast forward over 4 years later and junior stared to get another growth on the other shoulder. It grew quickly, was hairless and looked different. It was similar to taking a golf ball, cutting it in half and sticking it to his side. We took him to the vet 2-3 times in October 2017 and each time the vet tool samples and sent them off for analysis, and the results always came back inconclusive. We didn’t want to take any chances so we decided to get the lump removed. $1200.00 later we had it removed and then went through the painfull process of submitting new an application for reimbursement. The process took about 45 days. After not hearing ANYTHING for a few weeks Indecided to reach out. The response was one saying they were needing more information from my vet...yet decided to not tell me about it...so the claim would have been left open with no working on it if Inhad not if reached out. Eventually I received an email denying my claim because they said if your pet has a previous condition 18 MONTHS before sign up then the surgery would not be covered. They also said both lumps appeared to be the same but they were very different. The small lump that disappeared back in 2014 was small, didn’t increase in size and went away on its one. The one in October 2017 was large, grew larger over time and would discharge a clear fluid when squeezed. So basically you have to have a perfect pet with absolutely perfect vet history 18 months before you sign up to get any benefit out of their services. They don’t tell you that up front though. To make a long story short we are very u happy wih trupaions “policies” and will be cancelling our services and taking our services elswhere.
Insurer: Trupanion
By: K.Pomeroy