Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


October 22, 2018

Friendly customer service

Friendly customer service, prompt payment on claim.

Insurer: Trupanion

By: Kristi

Useful
October 22, 2018

I've been very satisfied

I've been very satisfied with the speed of handling the claims. That is important as I am not always capable of submitting payments immediately. I am a senior citizen on SSI. My dogs are a big part in my life. I want them to be able to get help when needed.

Insurer: Trupanion

By: Charlene

Useful
October 22, 2018

Very easy to submit claims.

I called before Miller's surgery to find out how his insurance worked. The lady who helped me explained the process, and the pay-out. After his surgery I submitted the paid itemized bill online and Pets Best sent over a check in the amount that I expected. Very easy and Miller is walking on all fours again! Thanks Pets Best!

Insurer: Pets Best

By: Jamie

Useful
October 22, 2018

Very easy claim submission.

Very easy claim submission and prompt direct deposit, couldn't be any easier. Thanks

Insurer: Pets Best

By: Roy

Useful
October 22, 2018

Excellent.

Excellent Was reimbursed within a week of making claim I refer everyone to Pets best

Insurer: Pets Best

By: Brenda

Useful
October 22, 2018

Exceptionally fast.

Exceptionally fast claim experience. Thank you!

Insurer: Pets Best

By: Jose

Useful
October 22, 2018

Quick claim and reimbursement process.

I submitted the claim and received a email that the money was going to be deposited into my bank account.. The whole process took less than a week.

Insurer: Pets Best

By: Rebecca

Useful
October 22, 2018

Claims and reimbursements are excellent.

Although I was upset that my premiums increased, I find the processing of my claims and reimbursements to be an excellent timely process. I filed my claim 10/11/18 and received my reimbursement 10/15/18.

Insurer: Pets Best

By: Marsha

Useful
October 22, 2018

Super simple claims process.

The process of filling the claims is super simple. the tracking through the process is helpful as well.

Insurer: Pets Best

By: Ethan

Useful
October 22, 2018

Pets Best is truly the best!

I filed the claim on a Friday and by the following Monday (3 days later), the claim had been processed and my direct deposit was being made. I've used other pet insurance companies that took weeks to analyze a claim and only after I made multiple inquires. Pets Best is truly the BEST!

Insurer: Pets Best

By: Barbara

Useful

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