Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Has been great but getting cost prohibitive
I have had many claims paid to my satisfaction. Some declinations I disagreed with as the "explanation " made no sense. Now the yearly coverage just jumped $80 per month so I will probably have to drop the insurance
Insurer: Nationwide
By: Corine
You guys are the best!
Always prompt and quick to process a claim. Over the phone you are genuinely concerned about our pets. Thank you so much!
Insurer: Nationwide
By: Adriana
Trupanion has always been there for us, great customer service, polite and efficient.
We have been Trupanion customers since our Goldendoodle Sydney was a pup. We have always found Trupanion to be responsive and helpful in servicing our claims. Glad we made the Trupanion choice. I would do it again.
Insurer: Trupanion
By: Dan
Well organized process, excellent service.
I have recommended this company to many people. I have had another insurance provider for pet insurance in the past and the claim process was very cumbersome and poor payment history.
Insurer: Nationwide
By: Cindi
Nationwide Pet Insurance is awesome!
Bailey has been covered by Nationwide since he was six months old. He's seen vets in Hawaii, Washington and across the state of Florida, and Nationwide has always been there. They make it easy to ensure that Bailey has the best possible care — from emergency vet visits on vacation to regular check-ups — because we know he's covered for nearly everything. The peace of mind is invaluable.
Insurer: Nationwide
By: Jillyn
Claim denied
Claim for an ear infection was denied because my dog had ONE a few months before I purchased insurance. I understand how the policy works, but how is an ear infection a pre existing condition? It's like my insurance not treating me for the flu because I had it a few years ago. So dumb!
Insurer: Trupanion
By: Karen
Excellent customer service
Excellent customer service... really help paid my dogs medical bills
Insurer: Trupanion
By: Hank
Pets Best is playing a huge part in getting our girl back to healthy.
We never considered pet insurance until my daughter's 8 year old maltipoo had to be put asleep after a spinal injury. We looked at a few different companies and decided on Pets Best for our 2 Maltese ages 5 and 6. The 5 year old maltipoo had been very healthy. After about 1 month on the plan she had diarrhea. We thought it was something that an injection and some medication would take care of. But it did not get better. After multiple vet visits and bringing in a specialist, she was diagnosed with protein losing enteropathy. Her protein and albumin levels were very low, she lost weight and you could feel her rib cage and spine when you would pet her. After 4 months of medications and close monitoring, she is starting to turn the corner and get better. Pets Best has been wonderful during the process. All claims have been paid timely and as expected. We thank Pets Best for playing a huge part in hopefully getting our girl back to health.
Insurer: Pets Best
By: Sanford
Claim process was prompt and expected.
The claim was processed promptly, and payment was as expected.
Insurer: Pets Best
By: Russell
Pets Best is clear and fair with claims.
I filed two claims on a Friday. I received my explanation of benefits on one Monday morning and the other later in the week. My reimbursement was direct deposited by the end of the week. Pets Best has been very clear and fair about what they cover and very prompt at handling claims!
Insurer: Pets Best
By: Kathy