Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


October 21, 2018

Very user friendly!

Very user friendly! I am not the most technically knowledgeable person and they have made it super easy to file a claim! I am so glad we are with Pets Best Insurance!

Insurer: Pets Best

By: Lylann

Useful
October 21, 2018

Timely claims process.

Processed in a very timely manner and I was happy to see they gave the breakdown and explanation of the items not reimbursed.

Insurer: Pets Best

By: Dave

Useful
October 21, 2018

Exemplary customer service!

My dog, Hero has Epilepsy.....he has to have constant refills for his prescription. The Customer Service has, and I'm sure will continue to be EXEMPLARY! I never have a problem getting reimbursed.

Insurer: Pets Best

By: Joanne

Useful
October 21, 2018

Easy to use.

Easy to use. I just wish Trupanion would also cover a percentage of regular checkups and the vets fees.

Insurer: Trupanion

By: Vaness

Useful
October 21, 2018

Settles in timely manner

Claims have been settled in a timely manner

Insurer: Trupanion

By: Diana

Useful
October 21, 2018

I tell everyone about Trupanion!

I tell everyone about Trupanion! I wish my human health insurance was as supportive and fast acting as Trupanion!!! My 8 year old German Shepherd has many health issues. Just recently she had emergency surgery for BLOAT. When one chooses to have a breed that can have many different health issues, Dog insurance is a must! We have never been denied a claim from Trupanion. I can not say enough about the communication that Trupanion gives you when dealing with a claim. Trupanion is updated by email/text through every step of the claim process. All of the representatives I have dealt with have truly been real not just reading a script or trying to get me off the phone. They truly are very helpful and care about what is happening with my pet. One of my dog s health issues happened at a time that I was dealing with some serious health issues. I had to call Trupanion to check on something. After a very caring phone conversation, the representative was so kind and she sent a follow up Get Well card for both me and my dog. When I called this past time from the VCA hospital not knowing if my dog was going to live... the representative calmed me down and was so supportive. I am not being paid or given anything to say/write this... I wish more companies were run like Trupanion. I get what I0 pay for and MORE with Trupanion. They truly care, they don't mess around, they just get it done... whatever it is that I need from them!

Insurer: Trupanion

By: Jodi

Useful
October 21, 2018

It's easy

It's easy to use and if my animal is sick it makes it some much less stressful. Just know I can gene Luna the best treatment and not have it kill me financially is a relief .

Insurer: Trupanion

By: Alyssa

Useful
October 20, 2018

Couldn't Be Happier!

My Doberman Pinscher is 8 months old and we have been battling a strange mass for a few months now. Pets Best has paid every single claim, without questions, for her initial vet visit, diagnoses of the mass, biopsy, surgeon consult visit and lastly, surgery. I am very happy with their service and the fast payment of the claims.

Insurer: Pets Best

By: Karinne

Useful
Verified October 20, 2018

So Thankful I Found TruPanion Insurance For My Gracie

I signed up for TruPanion Pet Insurance not long after I got my little dog, Gracie. I loved Gracie so much, so I really wanted to be able to take good care of her. Getting TruPanion Pet Insurance was a great choice because Gracie was diagnosed with cancer. Gracie had to have very expensive surgery to remove the cancer. When the lab work came back, the Surgeon said they were able to get all the cancer. That made me one of the happiest people in the world. I was fortunate to have TruPanion Insurance. They paid the claim in less than a week, and it was over $5000. I am so happy with the service I received. I highly recommend TruPanion Pet Insurance.

Insurer: Trupanion

By: Ethel

Useful
October 20, 2018

Embrace has saved me a lot of money

Thank you Embrace, for having such great coverage that affords us to get the care and attention Lilly may need at times. Having Embrace Pet Health Insurance has saved me thousands (literally). Lilly Girl thanks you too!

Insurer: Embrace

By: Sharon

Useful

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