Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


October 26, 2018

Thanks for the help with Duncan's surgeries!

Thanks for processing of our claim and reimbursement for Duncan's surgeries. He was neutered - which is a very big deal literally and figuratively for a Great Dane - and he also had a gastropexy. That's a procedure where the stomach is tacked in place so that it cannot flip and reduces the chances of bloat which is a huge risk in the Great Dane breed. He came through both surgeries just fine but as with all things involving a 170 lb dog, it was pricey. Very helpful to have the reimbursement from Nationwide!

Insurer: Nationwide

By: Xan

Useful
October 26, 2018

over all satisfied and grateful

Everyone I talked to on the phone was helpful, pleasant, and seemed generally concerned with my dog and out issues. nice touch. over all I was happy with the service and am so glad I had this policy when I needed it. one critique. I was asked for one year medical records because it was a very new policy said to be because to insure it wasnt a pre existing condition. I get that sure, however toxic ingestion could not possibly be a preexisting condition.... that would be a dead pet. seemed senseless in this case. Also waiting for the approval and eventually reimbursement was agonizingly long.

Insurer: Nationwide

By: William

Useful
Verified October 26, 2018

Trupanion treats my big boy's heart disease with compassion!

My 82lb AmStaff will be 12 in February and now has heart disease. My vet did expensive tests and although I pay for a plan to get 20% off of my vet bill, it was still well over $1000 for the one visit. I submitted my invoice and receipt to Trupanion via the website and immediately got an email telling me they had received my claim. A few days later, I got another detailed email letting me know that my claim had been approved and that the deposit was going to be in my bank. Wow! How great is this system. This is my second claim and the second time I have been amazed by this company. They truly seem to care about us! I can care for my dog and not have to jump through hoops to get my vet bill paid. We will always have Trupanion as our trusted insurance company!

Insurer: Trupanion

By: Gayle

Useful
October 26, 2018

Simple/fast/helpful

I really like Embrace. The claim submission process is simple and quick. The company always gets back to you quickly if you have any questions and explain the decision of the claim thoroughly. If they need more information about a claim, they make a point to reach out to the vet for more information rather than just deny the claim. I also really like the fact how personal it is and how I don't just feel like I am talking to a robot. I love the option of the wellness rewards because it makes paying for necessary things a lot easier and less harsh on the wallet. I wish it was a little cheaper but I still make it work. If only health insurance for humans was this simple!

Insurer: Embrace

By: Heidi

Useful
October 26, 2018

Excellent Insurance for your Pet

I always received notification that my claim was received, was processed, and payment sent out. My dog has a lot of issues, so this insurance has helped me financially. If only I could be reimbursed for the expensive medicated food my dog needs :)

Insurer: Nationwide

By: Donna

Useful
October 26, 2018

Worth while service for our two golden retrievers, Bella (7 yrs) and Howie (9 years).

We began pet insurance for both of our dogs when they were under a year old with VPI which later turned into Nationwide. Both dogs have the top of the line in coverage. The coverage is great! I especially like being able to e-mail my vet bill along with the Nationwide claim directly to you. Reimbursement usually arrives in a couple of weeks. Both my husband and I are retired and my only concern is the increasing cost as the dogs age. Sincerely, Joy D. Aurella

Insurer: Nationwide

By: Joy

Useful
October 26, 2018

Thank you Nationwide

Easy to submit forms online. Great coverage.

Insurer: Nationwide

By: Mary

Useful
October 26, 2018

Always reliable and here to help!

I think the claim process is easy and efficient. I love the direct deposit, and I always receive an EOB. Henry is my baby...and you all help me in giving him the best care possible!

Insurer: Nationwide

By: Lorena

Useful
October 26, 2018

The BEST

Nationwide Pet Insurance is the BEST!! Our precious fur baby has allergies, and trying to pinpoint medication that can help her can be costly. Nationwide has helped us tremendously and is one of the reasons we can afford to give her the medications and treatments she deserves!! Thank you Nationwide for providing a way!!

Insurer: Nationwide

By: Judy

Useful
October 26, 2018

Love my Nationwide Pet Insurance

No more long anxious nights wondering if I can afford to take my pet to the Vet when he is injured or sick. Recently Beau fell from my front porch trying to catch a rabbit. He tripped and fell on his back and injured his tail. I was worried it would never work right again. Before I had Pet Insurance, I would have waited and worried to see if it got worse or better before facing the expense of an emergency Vet visit! But with Nationewide, I called their 24 hour Vet hotline and spoke to someone right away at Midnight! They asked lots of questions and had me examine his back and tail by touch. They helped ease my mind that it wasn’t an emergency and waiting another day to see my regular vet during working hours would be fine. My Vet examines Beau the next day and ordered an anti inflammatory and rest. A week later, Beau was back to his normal rambunctious self—wagging his tail happily in greeting every time he saw me. I was able to take a picture of the Vet Bill before we left her office and submitted it electronically right there. 30days later, my 90% reimbursement was electronically transferred into my checking account. I love my dog and I LOVE Nationwide Whole Wellness!!!! Now I can afford to give Beau the level of care he deserves.

Insurer: Nationwide

By: Craig

Useful

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