Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
I will not be without pet insurance again.
I've had pets all of my life and never had pet insurance until Pets Best. I will not be without it again! Having pet insurance totally eliminates the fear of cost of procedures and prescribed medications.
Insurer: Pets Best
By: Patricia
Fast response times.
Pets Best responds to my claims right away .
Insurer: Pets Best
By: John
Always have great service
Always have great service when It's needed, and It's really easy to submit claims. I've already recommended Trupanion to others
Insurer: Trupanion
By: John
Everything was great.
Everything was great except for the amount. I did not understand why the claim amount was lower than what I had thought it should be & no explanation of why there was a cap on that service.
Insurer: Pets Best
By: Taylor
Pets Best paid for every visit.
My cat Oliver had been having GI issues on and off for about a year. On 9/20/18, my vet did an ultrasound and saw 2 masses in his intestines. I decided to allow him to do surgery to see if they can be removed and sent for biopsy. A few days after surgery, his biopsy came back - intestinal lymphoma. I decided to see if he could receive chemo treatment and met with the oncology vet the next day. He felt Oliver would respond well to the CHOP protocol, so I decided to give it a try. Oliver has been doing excellent since his surgery and starting chemo. Pets Best has paid for every vet visit since then and Oliver and I have been so grateful. Without Pets Best's help, I would be up nights worrying about the vet bills for Oliver's cancer treatment. But I have a peace of mind knowing I can help my orange guy and have financial support from Pets Best. Thank you so much.
Insurer: Pets Best
By: Melissa
Excellent response time.
The response time was excellent. Details provided on claim payment/non-payment was very thorough.
Insurer: Pets Best
By: Terry
Quick and easy claims experience.
This is my first time ever having pet insurance, so I was very happy to see the claim experience was easy and quick. Will recommend this Company to my friends.
Insurer: Pets Best
By: Mary
Excellent service
Excellent service, no hassle claims, timely refunds only bad thing is high monthly fees
Insurer: Trupanion
By: Cheryl
Thank you Trupanion
I submitted a claim for one dog and without asking about the other, they gave me a check for something covered that I didn't realize would be.
Insurer: Trupanion
By: Amy
DOG Crap Insurance better off with a savings plan
Have filed 1 claim over 4 times and made a least 5 plus phones. Call Center employees work off scripts and always end call on a positive. However nothing was ever fixed still out money for 2 vet visits. The money we spent in premiums could have gone towards getting my pet better but it just went to these crooks. Cancelled and stopped payment as of November 1st. This was after one last frustrating call with Joe on Oct 24, oh by the way Joe still waiting for your call back on the next day. Would not recommend this product to my worst enemy. Save your money in a jar, it would have more value. I will also be speaking to my Vet and request he remove all brochures from his practice. Also starting a social media awareness campaign so others aren't screwed like us!
Insurer: Pets Plus Us
By: Raylene