Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


October 28, 2018

Pets Best makes it easy to file a claim.

Having insurance for my boxer is such a relief when something happens that requires veterinary care. Pets Best makes it so easy to file a claim And the response and settlement it's so quick. I tell everyone that has a pet or is thinking of getting a pet that the first thing they need to do is sign up for Pets Best insurance.

Insurer: Pets Best

By: Christina

Useful
October 28, 2018

Very quick response to claims.

Very quick response to claims and no hassle. Have recommended this company to so many of my friends.

Insurer: Pets Best

By: Sandra

Useful
October 28, 2018

Policy is great

I think the policy is great with the exception of not covering exam fees.

Insurer: Trupanion

By: Susann

Useful
October 28, 2018

Electronic submission

Electronic submission by vet and claim complete in less than a week!

Insurer: Trupanion

By: Gina

Useful
October 28, 2018

Staff is very knowledgeable

I believe I have filed two claims and both times were very prompt. When I have called with questions I have received a quick response. Staff is very knowledgeable, I have recommended trupanion to my brother in Colorado who has three dogs. Very happy with Trupanion, I have been part of the trupanion family since 2012.

Insurer: Trupanion

By: Celia

Useful
October 27, 2018

The best pet insurance in the USA

Our 4 1/2 year old Standard Poodle had to have a laparoscopic liver biopsy in Cincinnati. Healthy Paws was great and paid 90% of everything except for office visits and prescription food. This also included his liver support medication, labs, etc. We have had many claims over the years and they have never denied anything. They also reached out to me to see out how he was doing. The premium goes up a little each year but not too much. They are also very timely. I would use them again and recommend this insurance company to anyone.

Insurer: Healthy Paws

By: Debra

Useful
October 27, 2018

Thank you

Our dog is a companion dog for my son who has Autism. They are best friends. Sadly, our dog has been experiencing health issues. The insurance has helped us get the proper care he needs.

Insurer: Nationwide

By: Jonelle

Useful
October 27, 2018

Worst Customer service

I joined PB 2 weeks ago and honestly I would not recommend it to anyone. I called customer service 3 o 4 times after my routine claim was submitted a week ago and no activity. I did not called because I need it but becuase every time I called one rep left more confused than the previous one. Rep Penny was great !! She was the only one that was able to help when enrolling and I spoke to her last on regards to the claim (4th call ). Almost 2 weeks after submitting the routing claim - I am still waiting. They have questions for my vet and claim that he doesn’t answer, yet I call with PB on the line and the receptionist at the vet picks up with in the first two rings

Insurer: Pets Best

By: Vanessa

Useful
October 27, 2018

Process to file a claim and follow the claim process was very simple and convenient.

I was amazed at how easy the process was to file a claim. Customer service was exceptional the few times that I spoke with them. They called me up to check on how my pet was doing. I was blown away by how caring they were. I was very happy with the insurance coverage. I highly recommend ASPCA!

Insurer: ASPCA

By: Oscar

Useful
October 27, 2018

I will not be without pet insurance again.

I've had pets all of my life and never had pet insurance until Pets Best. I will not be without it again! Having pet insurance totally eliminates the fear of cost of procedures and prescribed medications.

Insurer: Pets Best

By: Patricia

Useful

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