Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The "Allergic Reaction" is a pre-existing condition for them, what a joke!
My dog had an allergic reaction and had a swollen paw. The doctor does not know exactly what caused the reaction just say that it is an allergy of some kind. HealthyPaws turn down the claim, citing that my dog had other "allergy" before. Therefore, any kind of allergy is considered a preexisting condition. An allergic reaction can be caused by many different factors, ate something wrong, sniff something wrong, touch something wrong, and so on. It’s like if your dog vomits or had diarrhea before the insurance, then any type of illness that caused diarrhea or vomit is not covered. I am canceling both my dogs’ policies. Will find another policy that does not consider “Allergic reaction” as preexisting, this is just silly!
Insurer: Healthy Paws
By: Mike
I love Nationwide Pet Insurance
Nationwide he always helped me out with my Pet Insurance Claims. They are always in communication with me and they are timely with their Claim Return. They are also always kind and understanding.
Insurer: Nationwide
By: Laurie
You can count on Nationwide for coverage of your family pet.
Because Moonlight is covered by Nationwide i don't have to worry about whether or not I have the money to have her treated or tested. And, she has had a few medical problems. I'm grateful to my veterinarians at Companion Animal Hospital for saving her life a few years ago and keeping her healthy. It's a good team, CAH, Nationwide, and Moonlight.
Insurer: Nationwide
By: Lois
Excellent! The staff was very helpful and showed great compassion.
When your pup has a freak accident you don't think, just react. I want to thank Embrace for their genuine compassion and help during the claim process. Superb customer service and yes our girl, Pennee Lang, is 100% once again! Thanks to all!
Insurer: Embrace
By: Marian
Great coverage (if you have the right plan)
Nationwide has great coverage, but only if you get the right plan. They would not allow me to upgrade the plan for my second dog, which was a very unpleasant surprise. She had one anti-inflammatory shot and they denied her advanced coverage saying that she had allergies. Otherwise I would rate Nationwide much higher.
Insurer: Nationwide
By: Katie
quick process
claim process is easy and fast.
Insurer: Nationwide
By: Hiroko
Reliable
As a dog rescuer and an owner it’s best to have dependable pet insurance and so grateful that I’ve chosen the best one. Staffs are knowledgeable and my claims processed so quickly.
Insurer: Nationwide
By: Elizabeth
I have been waiting for payment for almost 90 days. Payment is late.
Hi, I have been waiting for review/payment of expenses since the first week of August. I called before I initially submitted to find out what documents were needed. I submitted everything that you asked for but then was told (almost a month later) that you need more documents. Now I’ve been waiting for almost two months to get an update.
Insurer: Nationwide
By: Jennifer
This expense reimbursement went smoothly.
This expense reimbursement went smoothly. All of it was covered at the agreed upon percentage. Thank you.
Insurer: Nationwide
By: Wendy
Poor Claims Processing
Claims processing should be 10 days or less. Nationwide stretches the promptness of its payment processing.
Insurer: Nationwide
By: Karl