Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 21, 2019

accurate considerate and quick

the service is great and very accurate and always letting me know they recieved a claim and when it has been processed.

Insurer: Nationwide

By: laurie

Useful
February 21, 2019

Lifesaver

Our pet insurance has literally been a lifesaver. It removes cost concerns from the equation when faced by decisions as to how to treat an illness, an injury (in our puppy’s case), or a bad choice (also our puppy's case). We’re very grateful for the coverage, and glad we made the choice long ago to cover each of our furry family members this way! The only thing I have to say that is even remotely negative is that the claim seems to sit in a black hole for a bit longer than you might expect... we got acknowledgment of receipt of the claim, and then I could check online anytime to see that it was still processing - but it took 3 - 4 weeks to complete and get our reimbursement (which was very quick and easy).

Insurer: Nationwide

By: Julia

Useful
February 21, 2019

Nationwide's coverage has been a 10

I've been with Nationwide for years and I am very pleased with the coverage. Claims are handled in a timely manner and reimbursements have always been paid fairly. I will definitely use Nationwide for our next pet.

Insurer: Nationwide

By: Terry

Useful
February 21, 2019

Nationwide is The Best

I’ve never had a claim problem with Nationwide. I recommend it every time I go to the vet or have a conversation with friends who have pets. We recently lost our sweet boy to feline leukemia. Every claim I filed was promptly considered and paid if benefits were available. The painful passing of our pet companion, then filing a claim was done with ease. Thank you so much.

Insurer: Nationwide

By: JoAnn

Useful
February 21, 2019

I've always been pleased with Pets Best.

Would recommend Pets Best. Submitting claims is very easy.

Insurer: Pets Best

By: Peggy

Useful
February 21, 2019

too long to get reimbursement

You take way to long to process a claim. Taking 4 weeks to receive your reimbursement on a claim that is direct deposit is ridiculous. It should only take 7 days at the most to process a claim and get your money back. You are consistently this long on every single claim I make. Not sure why it takes so long, but I know other companies that don't take as long. For a claim that is a lot of money, that is too long to get your money back. You need to do better.

Insurer: Nationwide

By: Wanda

Useful
February 21, 2019

Nationwide helped me save my dog

My 7 year old Rottweiler was not doing well. He had constant diarrhea from Pancreatitis and was also coughing from a lung infection. The coughing was continuous followed by throwing up stomach acid for 48 hours straight. Nationwide helped me pay for xrays, ultrasound, various tests, and all the medicines needed to bring my dog back to health! They even help me pay for the ongoing prescription diet to treat his pancreatitis! Every claim has been paid quickly, without any issues. Best insurance I have seen.

Insurer: Nationwide

By: Johnny

Useful
February 21, 2019

QUICK reimbursement

We submitted our first 2 claims in January. BOTH claims were in under 30 days and paid accurately! Simple claim submission process, flawless electronic deposit! Nationwide, we are IMPRESSED!

Insurer: Nationwide

By: Heather

Useful
February 21, 2019

Reimbursed as promised

I submitted my first claim through Pet Best and in within 5 days I was refunded 80% as promised to my direct deposit account. This was a very easy process, the email communication was fantastic and everything went smoothly. I am VERY satisfied with Pet Best Service. I will definitely be apartment of the service for the long haul. Thanks Again!

Insurer: Pets Best

By: Marcia

Useful
February 21, 2019

I made the right decision

Pet Best quickly processes claims and notifies me if there is going to be a delay. I made the right decision choosing Pet Best.

Insurer: Pets Best

By: Sally

Useful

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