Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 21, 2019

Reimbursed as promised

I submitted my first claim through Pet Best and in within 5 days I was refunded 80% as promised to my direct deposit account. This was a very easy process, the email communication was fantastic and everything went smoothly. I am VERY satisfied with Pet Best Service. I will definitely be apartment of the service for the long haul. Thanks Again!

Insurer: Pets Best

By: Marcia

Useful
February 21, 2019

I made the right decision

Pet Best quickly processes claims and notifies me if there is going to be a delay. I made the right decision choosing Pet Best.

Insurer: Pets Best

By: Sally

Useful
February 21, 2019

Excellent response

Excellent responses to my emailed questions. Claims paid timely. Our first experience with a large claim and we are very satisfied!

Insurer: Pets Best

By: Debra

Useful
February 21, 2019

This insurance is great

This insurance is great and easy to submit claims. Makes things less stressful.

Insurer: Pets Best

By: Chris

Useful
February 21, 2019

Wonderful any time I call

I now understand the difference between a claim and an incident and how to complete the claims process to connect the incidents together. When lameness becomes a bigger problem that becomes surgery. I feel like I have missed out on explaining my other dog having a progressing issue and was billed in past for each as separate incidents which means a deductible for each incident. Other than the explanation to process correctly the customer service has been wonderful any time I have called for clarification and wish I had asked more questions early on.

Insurer: Pets Best

By: Diane

Useful
February 21, 2019

Paid as promised!!

Took our lab, Cody, in to Arbor View Vet Clinic for check up/ear infection. He was treated with antibiotics and sent home on Allergy medicine. We processed the claim immediately and paid within a few days. Simple process!! Paid as promised!!

Insurer: Pets Best

By: Doug

Useful
February 20, 2019

Thank you

Thank you for allowing us the coverage to get the medical care she needs when she needs it. It’s appreciated.

Insurer: Nationwide

By: Sheri

Useful
February 20, 2019

Best Insurance for Pet!

This insurance I would say is the number insurance to have. It provides coverage for anything you would ever need.

Insurer: Nationwide

By: Holly

Useful
Verified February 20, 2019

So happy for the quick response and payment.

Very happy with this company this is my first claim and I can't say enough about how quickly they have dealt with the claim

Insurer: Trupanion

By: Joanne

Useful
February 20, 2019

Nationwide is the best insurance ever!!

I have been with Nationwide for 15 years. They are the best, customer service is excellent, and claim reimbursement is fast!!

Insurer: Nationwide

By: Phyllis

Useful

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