Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Timely response and easy to use application.
When we got our puppy we wanted to ensure that if something did happen the cost would not be a factor in the treatment process. ASPCA has been wonderful to work with and the process is easy and payments are timely.
Insurer: ASPCA
By: Rett
Excellent coverage.
Absolutely no complaints about Eddie’s coverage with Nationwide.
Insurer: Nationwide
By: Jackie
Doubled premium rates at the 1 year
This company probably won't last-- they were offering insurance plans that were too good to be true and must have finally realized because without warning they doubled my premium ($42 to $86) for the same plan. I only went with Figo because they had great coverage compared to cost and waived a lot of waiting periods for certain conditions (hip dysplasia, etc). However, if they will be doubling my premium to be able to offer this type of coverage, this is not what I signed up for. I should have went with Healthy Paws from the beginning and I would be past the 1 year waiting period. Wasted a year with Figo. Go with more reputable insurance providers. They are NOT IT.
Insurer: Figo
By: Michelle
Awesome service and resource to have
Never thought to ever have insurance for my pup until our visit to the vet. Nationwide makes it simple to submit our claims for Phoebe's visit.
Insurer: Nationwide
By: Sergio
Im pleased with the services. Reimbursement process is fast and easy. I wish it was easier to do direct deposit.
I think is pricey but is worth it, the reimbursement process is fast and easy.
Insurer: Nationwide
By: Sandra
Love you guys, best insurance ever.
You guys have saved my dogs life, always rapidly process my claims and never EVER deny any. Couldn’t be happier
Insurer: Nationwide
By: Jonathan
Pet care is expensive and it's nice knowing you don't have to make any decisions based on cost of care.
As always I could count on getting the majority of the expense covered.
Insurer: Nationwide
By: Brenda
Good coverage - slow payouts
This is the first time I’ve purchased pet insurance. I opted for the highest coverage and added the additional rider in order to help cover his neutering and other annual costs. I will re-evaluate the rider when the policy is up for renewal as I may not need the top tier or maybe won’t need to carry it for the following year. I’ve found they do cover quite a bit at a high percentage- 90%. My only complaint so far is the reimbursement of claims have been taking at least 6 weeks. At times if I’ve had multiple claims pending once the oldest hits 6 weeks they will include the next claim in the reimbursement with the check. When questioned about the long time to process claims I’ve been told by multiple employees that it’s just due to high volume they’ve received from the summer of 2018 and on. They tell me they are working to Getting back to processing claims within 4 weeks. But I still feel a month is a long time for claim approval turnaround and payout. It would be great if the approval and payout could be within a couple of weeks as some other pet insurance companies say they do. The customer service reps when contacted have always been easy to work with and been able to answer my questions. But other than the longer reimbursement timing I’m overall happy with the coverage.
Insurer: ASPCA
By: Katie
Always there to help the cost of all his care easier.
I am so glad I chose Nationwide pet insurance. Haven't had any problems with my claims.
Insurer: Nationwide
By: Lavenia
given wrong information regarding policy coverage
Would not recommend! Asked specific questions regarding care treatment and coverage for injured puppy and was told by customer representative that is this was totally covered and no problem. Submitted the claims and was denies stating it was pre existing and not a covered procedure. I cancelled the puppy's policy as well as their litter mates polices.
Insurer: Pets Best
By: Diane