Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pets Best is the Best!
Pets Best is the Best! I recently lost my sweet Shoji to cancer. During the process customer service was extremely kind and helpful. Claims were easy to file and refunded quickly! Thank you Pets Best!
Insurer: Pets Best
By: Katie
Glad I chose Pets Best
First time I've had pet insurance and I'm glad I chose pets best. Very easy and quick payments
Insurer: Pets Best
By: Robin
So glad we switched
Being able to email photo of bill to make claim is awesome!! So glad we switched to Pets Best!! Five stars!
Insurer: Pets Best
By: John
Always processed quickly
My kitty has had a chronic ear infection and eventually had to have surgery to remove the ear canal. Through all this, I've had 6-8 claims to file and they are always processed quickly and paid quickly, less than the 2 weeks time given as an estimate.
Insurer: Pets Best
By: Mari
It was so easy
It was so easy I filled out the claim attached a copy of the bill and sent it in, that was it.
Insurer: Pets Best
By: Robert
Would not own another dog without Healthy Paws Insurance
I just want to say that my wife and I could not be more pleased with Healthy Paws and how easy it to file claims and receive reimbursements. Our German Shepherd was diagnosed with a potentially life threatening fungal infection in his eye and required thousands of dollars worth of treatment and medications. We are not in great financial shape right now so to be able to focus on our dog and not have to worry much about the financial side of treatment is such a blessing. Getting Healthy Paws insurance was a great decision and I would never own a pet again without this insurance. We have been telling our friends and family about Healthy Paws and highly recommending getting pet insurance through them.
Insurer: Healthy Paws
By: Ross
satisfied with claim Process
Have never had any problem with any claims. Always satisfied with claims review.
Insurer: Nationwide
By: Brian
Unfair assessment of claims - will spin information to their benefit
I have had the most infuriating experience dealing with my claims that were partially denied because Nationwide asserts that the treatments rendered were for a pre-existing condition. Having read the Company's own definition of a pre-existing condition, it is clear that the Company will just bend your vet records to interpret them in a way that benefits them the most; in other words, they will do whatever it takes to spin the information so that helps them avoid reimbursement. I signed up for this insurance for peace of mind for my beloved pet, who actually has a real problem now that will not be covered, and instead I am not only stressing over the health of my pet but the financial burden of paying 100% out-of-pocket now that I cannot trust Nationwide as a provider. My veterinarian even gladly called Nationwide on my behalf to walk them through my pet's medical history which resulted in Nationwide indicating that they would provide additional reimbursement as a result of that conversation. Have I seen that additional reimbursement or had any follow-up correspondence from Nationwide? -- of course not. I enrolled in this benefit through my employer not realizing, at the time, how many other pet-insurance options there are that make so much more sense for the average pet-owner (especially dog-owners). The coverage (or lack thereof) is not worth the premium you pay -- be advised!
Insurer: Nationwide
By: Ally
We have received quick response to our claims.
Our claims were processed quickly.
Insurer: Nationwide
By: Jonette
Great insurance
I am so glad to have this insurance. It is great insurance. It sure helps out when your pet gets sick or even just their yearly checkup. Thanks Nationwide.
Insurer: Nationwide
By: Shirley