Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 22, 2019

Fast services

I received a payment less than a week. Fast Accurate services, I love it. Paperless also.

Insurer: Pets Best

By: Teresa

Useful
February 22, 2019

Happy with Nationwide Pet insurance

I was looking at insurance for my 2 year Bernese Mountain Dog. I am quite happy I got him an insurance. Philadelphia is fairly expensive when compared to Fremont, CA where he moved. This really gives me peace of mind. The claim process is fairly simple to file with the vitusVet app. Claims takes 30 days but no hassle. I have called them few times and hardly much wait time. The representatives are fairly kind and pleasant. I did compare with trupanion, Healthypaws and embrace and Nationwide was lower but harder to compare apples-apples. I guess they are all good and nationwide insurance was offered via my wifes employer and we choose that instead. They honestly followup with email, online access is fairly neat and simple. I am quite happy with their service. I know 2 other pet owners with Nationwide and were happy as well.

Insurer: Nationwide

By: venkatesh

Useful
February 22, 2019

Embrace Pet Insurance is fantastic!

We've been using Embrace for almost three years since we brought our puppy home. The insurance has great coverage at an affordable price, and the claims process is outstanding--coverage is as advertised, processing is quick, customer service friendly when you call them. We also take advantage of the wellness program, which is essentially like a monthly savings plan for non-covered items, whatever they may be. I highly recommend Embrace Pet Insurance.

Insurer: Embrace

By: Andy

Useful
February 22, 2019

Worse insurance company

Stay away from this company. Lots of policy and fine print you need to go through before purchasing insurance. At the end they won’t cover anything as it probably somewhere in one of their policies mentions about it. Lots of distractions and limits on what they cover. False and misleading advertisement on their website.

Insurer: Petsecure

By: Announomus

Useful
February 22, 2019

Your pet is an integral family member - ASPCA understands this and supports you and your pet every year of their life!!!

Over the course of nearly 15 years, our family expanded to include a wonderful Cockapoo dog named Mollie. As a puppy and as an adult dog, she did everything with the family, including long walks with her parents, hanging out at the pool in the summer, offering to taste test anything that came off the BBQ grill, and vacationing in Cape May with the entire family. We decided early on that we never wanted to make serious medical decisions about our pet based on economics, so we took out an insurance policy with ASPCA. She had a long and happy life, thanks to healthy living and the special caring exhibited by ASPCA, through efficient claim reviews and more often that not, expedient reimbursement of medical claims related to illnesses and/or necessary treatments. Mollie's life would not have been as robust without the "financial caring" shown by the ASPCA organization. In her memory, we thank you.

Insurer: ASPCA

By: Stephen

Useful
February 22, 2019

Easy to deal with and kept their promise of coverage

Our coverage started in November and in January when our puppy got ill, they covered all charges. It was a very easy and hassle free process that helped us stay focused on our puppy and not costs!

Insurer: Healthy Paws

By: Natasha

Useful
February 22, 2019

Pets Best is the Best!

Pets Best is the Best! I recently lost my sweet Shoji to cancer. During the process customer service was extremely kind and helpful. Claims were easy to file and refunded quickly! Thank you Pets Best!

Insurer: Pets Best

By: Katie

Useful
February 22, 2019

Glad I chose Pets Best

First time I've had pet insurance and I'm glad I chose pets best. Very easy and quick payments

Insurer: Pets Best

By: Robin

Useful
February 22, 2019

So glad we switched

Being able to email photo of bill to make claim is awesome!! So glad we switched to Pets Best!! Five stars!

Insurer: Pets Best

By: John

Useful
February 22, 2019

Always processed quickly

My kitty has had a chronic ear infection and eventually had to have surgery to remove the ear canal. Through all this, I've had 6-8 claims to file and they are always processed quickly and paid quickly, less than the 2 weeks time given as an estimate.

Insurer: Pets Best

By: Mari

Useful

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