Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 23, 2019

Knowing I have the insurance allows me to get the treatment my dog needs.

I know I can provide the best care possible for my pet because of the excellent coverage from Nationwide.

Insurer: Nationwide

By: Leslie

Useful
February 23, 2019

Wish I could insure myself with Trupanion!!

After 6 years of no claims our dog was diagnosed with cancer in his nostril. Trupanion took so much of the worry out of the whole process by making it super easy to submit claims, immediately acknowledging receipt of claim, notification that claims were being reviewed, then paying for exactly what they are supposed to pay. To top it off they directly deposited the payment into my account. Unlike with human insurance claims this was the easiest part of the whole process and helped us share an extended high quality of life with our precious boy. Thank you!

Insurer: Trupanion

By: Cyndi

Useful
February 23, 2019

This really is the best insurance!

I am very satisfied with "Pets Best". They are fast, accurate and fair in their reimbursements.

Insurer: Pets Best

By: Kathleen

Useful
February 23, 2019

Reliable, if a bit confusing

Accepted claims could do with more information about whether your deductible has been met, how many claims you've had in the current fiscal year, and when the fiscal year ends. Having two pets insured by you, it's not always obvious why I'm getting reimbursed for one claim and not the other.

Insurer: Nationwide

By: Jasmin

Useful
February 23, 2019

Pets Best is best!

Thank you for efficient timely review and payment. No hassles or long phone calls on hold. Love the ease of use in the app and direct deposit reimbursement option.

Insurer: Pets Best

By: Joan

Useful
February 23, 2019

Nationwide claim services and their supplemental Vet Helpline are top notch!

Nationwide has a very user-friendly claims form and submission process. I can track my claim status in addition to the email updates I receive. I have never been surprised by not receiving expected compensation and on top of it, their Vet Helpline is a wonderful supplemental service I have used several times. I've been with Nationwide for almost 8 years and am a big fan.

Insurer: Nationwide

By: Sharon

Useful
February 23, 2019

Absolutely delighted

We have had Siri insured with Trupanion since he was a puppy (he’s now 12), and had only made two previous small claims, for minor injuries. I will admit I was nervous about this claim, because it was for a LARGE amount, and costs are likely to be ongoing. But Trupanion handled the claim quickly and without fuss, paying all the costs aside from our deductible and 10% co-pay. We are delighted with the service we received, and would recommend the company to anyone looking for reliable pet insurance at a reasonable cost.

Insurer: Trupanion Canada

By: Caroline

Useful
February 23, 2019

Complete waste of money and time

Petsecure has done nothing but take our money, and not cover a SINGLE treatment for our dog, all because of their intentional and ridiculous clauses/etc in their policy (yes - my fault for not reading them in advance, but I trusted that their policy would be reasonable enough to cover at least some portion of any treatments my dog may need... boy was I wrong). Save yourselves the $, headache and time of dealing with this company.

Insurer: Petsecure

By: J

Useful
February 23, 2019

super simple and no fuss in processing

When a small bump appeared inside my weiner dog's (Julio) ear I figured it'd be best to keep an eye on it. Over night it nearly doubled in size and that's when my wife and I knew it was something that couldn't wait. Thankfully our wonderful vet was able to get Julio in for surgery that morning so that we could scope and run tests. We're just as thankful for having the support of the animal lovers at Nationwide because making sure your pup is in top shape isn't always cheap, but it certainly helps you to rest easier at night. Great news: insurance offset most of the cost AND our lil guy came home with a clean bill of health! Thank you Nationwide! Carla, Holmes, Niko, Julio and Gracie

Insurer: Nationwide

By: Holmes

Useful
February 23, 2019

So glad that I chose Pets Best

After lots of research, I am so glad that I chose Pets Best! Filing claims on the app is super easy and payment is always received fast! Pets Best is truly the best for my pet! :)

Insurer: Pets Best

By: Rachel

Useful

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