Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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You guys are the best!
The best thing I ever did was take out insurance on my two dogs, and it has certainly paid off! I can’t believe how quick and easy and fantastic this whole ordeal is, and when you have a sick doggie, you want someone on your side who’s going to take care of your bills and give you peace of mind. That’s exactly what I have with nationwide. I have now been recommending it to my vet who said sometime they are asked what kind of insurance is best, and I told them definitely nationwide. If you could send me some of your cards, I will make sure the vet puts them out. Thank you thank you thank you.
Insurer: Nationwide
By: Susan
It's nice to not worry about going to the vet.
Our dog, Layla, is a good, overall healthy pup, but she has had some random setbacks that have caused us to see some pretty hefty vet bills in the first few months of her life. First a UTI that she had trouble shaking, and then a tooth that grew in funny (so funny, in fact, that the vet had never seen anything like it). After that bill, I decided to ask my HR about the pet insurance they provided through Nationwide. It has been a wonderful experience ever since. We take her to get her heartworm medicine and flea medicine, and anytime something comes up (like an especially gunk filled eye), we don't worry about taking her because we know that just about everything is covered. The deductible was not hard to get to, because as I said, Layla isn't an ill dog, she's just got some random weird incidents that have caused us to raise an eyebrow at our vet bills, and while you do have to pay out of pocket at the vet, it's very easy to send in a claim right away and they reimburse you in about a month. My only complaint would be that when I filed my first claim or two, I had some trouble finding the claims paperwork to fill out. But now that I've done it a few times, it's fairly simple. I've never experienced any kind of problem where they didn't want to pay, and everything is always straightforward. Overall, I would definitely recommend it, especially if you find yourself going to the vet for the most random things. They do restrict on some things, like if they decide your dog has a pre-existing condition, they won't cover things under that. But if your dog is healthy for an extended period of time and doesn't have any incidents with what they've decided is pre-existing, I believe you can provide them with your dog's medical records again and ask for the pre-existing condition to be removed. We will be doing that sometime soon (the UTI got marked as a pre-existing condition for bladder problems) and I will know for sure. But for the past six months, it has been very nice not worrying about going to the vet.
Insurer: Nationwide
By: Becky
Service as advertised
Nationwide Pet Insurance does what they say they do help out and I appreciate a business like that. Thank you very much
Insurer: Nationwide
By: Martin
Smooth process
The process of submitting claims, receiving updated responses and getting the reimbursement with explanation exceeded our expectations.
Insurer: Nationwide
By: Jeanette
Denial of a Chronic Disease Wasnt' Chronic
Submitted claim for Nicklaus Archer on 9/22/18. He had a traumatic small laceration to face which eventually became hot spot. You denied claim and continue to deny claims stating it's a "chronic condition", but it's not. Chronic conditions are diseases such as diabetes, etc. This was a one time traumatic injury that became a hot spot due to scratching. Very disappointed that you search for reasons to deny claims. I haven't been able to recommend your insurance to my colleagues and it's offered as a benefit. You also denied teeth cleaning which should be a preventive service and not "chronic".
Insurer: Nationwide
By: Patricia
Easy and the best service I could have hoped for.
I submitted several claims at once after letting them backlog a little bit. All 4 claims were processed quickly. This may be the first time I've ever been so happy with any form of insurance I've ever had. From Sugar and I, thank you so much for keeping my pup healthy!
Insurer: Nationwide
By: Joshua
The best investment for me financially and the best gift I have ever given my pet!
Guinness suffered a catastrophic injury that I could never have financially managed without the insurance policy provided. I am very grateful for the amazing coverage and Guinness is on the mend. My sincere thank you!
Insurer: Nationwide
By: Julia
Love Love Nationwide Pet Insurance!
Nationwide Insurance is always prompt with processing and payment. Thanks so much for helping me to help my sweet dog Leah.
Insurer: Nationwide
By: Joanne
Embrace has always been wonderful to deal with, in every aspect.
Extremely happy with Embrace. Customer service is great. Filing claims is easy and Embrace responds very quickly.
Insurer: Embrace
By: Lisa
Horrifying insurance, STAY AWAY
Absolutely terrible. Have had petsecure for over a year now, was promised coverage and got $50 from a $300+ doctors visit for my cat. They will do everything possible to not cover your claims. They say that they cover regular check ups but THEY DO NOT. Ended up cancelling my insurance for both of my cats and got called 2 months later saying i owe them the money that i haven’t paid in those 2 months because i did not write them an email saying i would like to cancel, even though i had called and talked to a CSR & she did not advise me that i would need to make such an email. Ended up arguing with this “supervisor” and had her threaten that it will be sent to collections because i am not paying. Incredibly rude and they do not care about anything except the money they are after. Wish i could give a 0 rating. Absolutely disgusted with Petsecure and would not recommend to anyone. Waste of time & money.
Insurer: Petsecure
By: sahar