Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 07, 2019

Excellent

Embrace Pet Insurance is fantastic. They insurance plans are not only affordable but cover the needs of my pets, while giving me peace of mind. The turnaround of the claim is quick, and Embrace provide immediate updates along the way.

Insurer: Embrace

By: Laura

Useful
March 07, 2019

Nationwide Wellness Protection Pet Insurance - so glad we invested in this and have nothing but good things to say

Have been very pleased to have pet insurance - this is our first time with insurance despite having pets (cats and dogs) for over 20 years. We recently adopted two rescue dogs, both small (under 20 lbs) and about 5-6 years old. One of the dogs - Cookie - has had some pretty significant unexplained medical issues which have required a consult visit to the UC Davis Vet School. Nationwide has reimbursed us the amount described in our policy (90% after a $250 copay) for each of our visits. They also reimbursed at the same rate for prescription dog food (we have the wellness plan for both dogs) . Based on our experience, I would strongly recommend pet insurance AND Nationwide in particular.

Insurer: Nationwide

By: Kathleen

Useful
March 07, 2019

Great customer service.

Love their staff and the ability to submit claim paperwork online is a time saver. I am happy with their coverage and turnaround on claims.

Insurer: Hartville

By: Ed

Useful
March 07, 2019

Amazed at how easy

I was amazed at how easy it was to file my claim, and I was so impressed with how quickly it was processed. Furthermore, they covered all my charges. Sometimes in cases like this you might find nitpicky exclusions But that was not the case and I was very happy about that.

Insurer: Pets Best

By: Barbara

Useful
March 07, 2019

Never been so pleased

I have never been so pleased with an insurance claim. It was fast efficient and seamless! Thank you

Insurer: Pets Best

By: Laura

Useful
March 07, 2019

Always very prompt

My dog has been recovering from a foot wound that has required multiple visits to the vet over a 5-week period. The response to claims filed for these visits was always very prompt and the information provided enabled me to understand the decision on each.

Insurer: Pets Best

By: Sarah

Useful
March 07, 2019

Completely Satisfied

Was completely satisfied with Pet's Best in regards to my Gizmo's sudden onset of esophagitis which required her to be taken to the emergency vet on a Sunday, and her claim paid the same week it was submitted.

Insurer: Pets Best

By: Louis

Useful
March 07, 2019

Great insurance

Pets Best is such a great insurance for my lovely dog, they always process the claims quickly. Although Millie hates going to the Vet, she says thank you

Insurer: Pets Best

By: Robbin

Useful
March 07, 2019

Excellent service

Submitted claim and received payment in two days. Excellent service.

Insurer: Pets Best

By: Gary

Useful
March 07, 2019

So simple

I have never had pet insurance before, so I was a little unsure about how the process worked, but it was so simple! I was amazed that all I had to do was take a picture to submit my claim. After the claim processed, I logged into my customer account and saw what was covered and what wasn't, and the explanation on why was easy to understand. I love the direct deposit feature as well.

Insurer: Pets Best

By: Juliana

Useful

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