Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great process
My claims were unfortunately for cancer treatments for my dog. My only gripe is that the max is $7,000 & that never tests. I've paid way more into the insurance then that & would have like the coverage to be more. Great process though, customer service as well. Really no complaints about any of that.
Insurer: Pets Best
By: Jon
I was amazed
My dog kept vomiting for over an hour. I contacted the 24/7 helpline and was advised to take him to the after hours emergency vet. They did x-rays and ended up giving him fluids and an anti-nausea injection. I filed my claim the next day and received a check in the mail in less than a week. I was amazed at how easy and efficient the process was - especially since I just recently started my policy. I did a lot of research before deciding on which pet insurance to get and I am so happy that I picked Pets Best. I have since referred a few friends and they have also had a great experience.
Insurer: Pets Best
By: Lenka
Super quick and easy
The claim submission process was super quick and easy, which I really liked. I also appreciated the quick turn around for the claim processing.
Insurer: Pets Best
By: Annie
Pleasantly surprised
I was pleasantly surprised after filing my first claim at how clear the claim process and explanation was. I appreciate the breakdown of what was/was not covered and the amount paid toward my deductible. Thank you!
Insurer: Pets Best
By: Meredith
Simple and fast
Submitting the claim was simple and fast. I received my reimbursement before my credit card due date ! I am very pleased with my experience!
Insurer: Pets Best
By: James
Very easy to use
My puppy just went for her annual checkup. All of her vaccinations and yearly checks were included in the claim that I submitted. Pets Best once again was very easy to use and covered all of her yearly checkup expenses. Thank you Pets Best!
Insurer: Pets Best
By: Brandon
Got the treatment we needed
It was very scary when I took my cat to the vet, thinking I would just need to switch the food he was eating, and instead found out that he would need surgery the next day. There is no way I could've possibly afforded the surgery and all the follow up care if I didn't have insurance for him, and I probably would have lost my best friend if he couldn't have had the surgery. This has obviously been a terribly stressful and scary situation, but it would have been so much worse if I had to worry about finding a way to cover the costs on my own.
Insurer: Pets Best
By: Caittin
Wonderful Service!!
Our 2 year old lab needed to have TPLO surgery on both knees. We had the first surgery done in December and the 2nd surgery done 7 weeks later. Having the insurance made this so affordable for us. Our dog, Dodge is doing great. Every time I submitted a claim, within 2 weeks I had a check in the mail from Nationwide. I have recommended Nationwide to all my friends. Thank you for making this experience stress free for us.
Insurer: Nationwide
By: Debbie
Thank god for insurance
Tyson counter surfed and ate 2 lbs of grapes which required a trip to the emergency vet. It was reassuring to know that pet insurance would cover at least a portion of that trip. You don’t have to second guess an emergency her trip when you know you have insurance.
Insurer: Nationwide
By: Dawn
first time taking dog insurance, we have no complaints
unfortunately, we've had to use it twice on our puppy--------------but the experience was positive both times and the puppy is doing well.
Insurer: Nationwide
By: Scott