Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 08, 2019

Very satisfied

I love the ease in making a claim. Nationwide is following thru with exactly what they said they would. Very happy my dog has them on her side.

Insurer: Nationwide

By: Tanya

Useful
March 08, 2019

nationwide is excellent.

nationwide took care of joey's medical costs as well as i could expect. they always have for i don't know how many years.!!

Insurer: Nationwide

By: constance

Useful
March 08, 2019

Great insurance and service

This insurance has been excellent. Claims are processed in a very timely manner and support from staff is friendly and efficient. Glad I took it out when I did. Like the wellness benefits.

Insurer: ASPCA

By: Sybil

Useful
Verified March 08, 2019

I am SOOOO glad I signed up with Trupanion!

This company is great. My little dog would probably have lost her ability to walk, if I hadn't had Trupanion to cover expensive spinal surgery to correct a (previously undetected) birth defect. And there has been no trouble with payment. Everything was just as it said in the policy: I covered vet exams and prescriptions, they covered everything else, including followup procedures for the original problem that had to be done much later. I've had the checks before the bills have come due every time. I wish human health insurance worked this well.

Insurer: Trupanion

By: Karen

Useful
March 08, 2019

Best price for the best coverage

I did alot of research and this company has the best price for the most coverage. Helpful on the phone and they covered my entire first claim including some last minute tests Lucky needed to make sure he could go under anesthesia.

Insurer: Pets Best

By: Schaan

Useful
March 08, 2019

Easy and effective claim

After several years of no activity, I had to make two claims in quick succession. Luckily, the site was fairly intuitive and I was able to easily submit my claims. While I'm sure we'd always like to get more money back, the amount awarded was fair for the claim and the plan. This really helped to take some of the bite out of two very expensive vet visits.

Insurer: ASPCA

By: C.

Useful
March 08, 2019

Amazing Top-Notch Insurance Company

I can't say enough wonderful things about Healthy Paws. I got insurance on my dog in 2016 and I tell everyone it's the best money I spend every month. My little gal was diagnosed with epilepsy in September of 2016, then 5 months later tore her ACL and needed surgery. I can't express how easy Healthy Paws has made my life and how simple it is to process claims. Her hospitalization, monthly medications and surgery have all been covered and I have to thank Healthy Paws for making that happen. I'm glad I did my research on insurance companies before choosing one but I can tell you 100% to choose Healthy Paws!

Insurer: Healthy Paws

By: Natalie

Useful
March 08, 2019

Great Insurance

Excellent coverage

Insurer: Nationwide

By: Joseph

Useful
March 08, 2019

Don't opt for this carrier

Quite possibly the worst insurance coverage for your pet as faulty claims are sold and customer service is not helpful. I'm basically just paying you and that's about it. Very MINIMAL money is reimbursed to me and it's literally just a headache working with Nationwide. The ONLY person who has even shown care or been helpful is Nancy E. Lowe. Otherwise your advocacy team is horrible as is everyone else I have dealt with. I have been so unhappy that I have filed a claim with the NJ Dept of State on my behalf. I honestly feel using Nationwide has been a huge waste of my money and I regret opting for you as a carrier. My vet even warned me against doing so, and I should have listened.

Insurer: Nationwide

By: Ann

Useful
March 08, 2019

Very pleased

Pleasantly surprised Very good treatment & they paid what I expected that they should.

Insurer: Nationwide

By: Bunnie

Useful

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