Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Some recent claims have been difficult getting processed.
Please review claims carefully so it does not require multiple attempts to get processed.
Insurer: Nationwide
By: Dianne
We Love Embrace
Been a client for several years and each claim has been speedily processed and refunds posted to my bank account in just a couple of days. Would highly recommend Embrace for any pet owner
Insurer: Embrace
By: Michelle
Excellent service
I've had Nationwide Pet Insurance for two dogs at different times since 2004. I've never had issue with being reimbursed and the customer service has always been excellent.
Insurer: Nationwide
By: Laure
Awesome
Ohana had an outbreak of hives, I tried Benadryl at home. I decided it would be best to call the vet. I was able to get her into the vet that afternoon. By the time her appointment came around her hives were worse and her face was swelling. The vet was able to treat her, I paid the bill. The next day I took my vet a claim form, they submitted and in about 3-4 weeks I was reimbursed at 90% for her visit. I love Nationwide and recommend it frequently on some of the pages I follow on Facebook.
Insurer: Nationwide
By: Isabelle
Paw-sitive thinking!
It seems like my Great Dane, Archer, only gets sick on the weekends! Luckaly, I never have to worry about weather or not to take my baby to an emergency room when his vet is closed because we know Nationwide will be on our side! It's so much easier to stop worrying about the vet Bill's and just get our puppy the treatment he needs WHEN he needs it. Now we can put all our energy into thinking Paw-sitive about our puppies chances and be there for every step of his recovery! I
Insurer: Nationwide
By: Roxann
Great process
My claims were unfortunately for cancer treatments for my dog. My only gripe is that the max is $7,000 & that never tests. I've paid way more into the insurance then that & would have like the coverage to be more. Great process though, customer service as well. Really no complaints about any of that.
Insurer: Pets Best
By: Jon
I was amazed
My dog kept vomiting for over an hour. I contacted the 24/7 helpline and was advised to take him to the after hours emergency vet. They did x-rays and ended up giving him fluids and an anti-nausea injection. I filed my claim the next day and received a check in the mail in less than a week. I was amazed at how easy and efficient the process was - especially since I just recently started my policy. I did a lot of research before deciding on which pet insurance to get and I am so happy that I picked Pets Best. I have since referred a few friends and they have also had a great experience.
Insurer: Pets Best
By: Lenka
Super quick and easy
The claim submission process was super quick and easy, which I really liked. I also appreciated the quick turn around for the claim processing.
Insurer: Pets Best
By: Annie
Pleasantly surprised
I was pleasantly surprised after filing my first claim at how clear the claim process and explanation was. I appreciate the breakdown of what was/was not covered and the amount paid toward my deductible. Thank you!
Insurer: Pets Best
By: Meredith