Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 07, 2019

Amazed at how easy

I was amazed at how easy it was to file my claim, and I was so impressed with how quickly it was processed. Furthermore, they covered all my charges. Sometimes in cases like this you might find nitpicky exclusions But that was not the case and I was very happy about that.

Insurer: Pets Best

By: Barbara

Useful
March 07, 2019

Never been so pleased

I have never been so pleased with an insurance claim. It was fast efficient and seamless! Thank you

Insurer: Pets Best

By: Laura

Useful
March 07, 2019

Always very prompt

My dog has been recovering from a foot wound that has required multiple visits to the vet over a 5-week period. The response to claims filed for these visits was always very prompt and the information provided enabled me to understand the decision on each.

Insurer: Pets Best

By: Sarah

Useful
March 07, 2019

Completely Satisfied

Was completely satisfied with Pet's Best in regards to my Gizmo's sudden onset of esophagitis which required her to be taken to the emergency vet on a Sunday, and her claim paid the same week it was submitted.

Insurer: Pets Best

By: Louis

Useful
March 07, 2019

Great insurance

Pets Best is such a great insurance for my lovely dog, they always process the claims quickly. Although Millie hates going to the Vet, she says thank you

Insurer: Pets Best

By: Robbin

Useful
March 07, 2019

Excellent service

Submitted claim and received payment in two days. Excellent service.

Insurer: Pets Best

By: Gary

Useful
March 07, 2019

So simple

I have never had pet insurance before, so I was a little unsure about how the process worked, but it was so simple! I was amazed that all I had to do was take a picture to submit my claim. After the claim processed, I logged into my customer account and saw what was covered and what wasn't, and the explanation on why was easy to understand. I love the direct deposit feature as well.

Insurer: Pets Best

By: Juliana

Useful
March 07, 2019

Responsive

Submitted daily invoices due to daily vet visits and testing trying to determine my dog's illness. Bills were sizable so very much appreciated the responsive payment.

Insurer: Pets Best

By: Judy

Useful
March 07, 2019

Easy to submit a claim

Always easy to submit a claim, quick responses, and always provided an explanation of what was covered and what wasn't.

Insurer: Pets Best

By: Tony

Useful
March 06, 2019

I couldn’t be more glad to have gotten my dog pet insurance through Nationwide.

I had signed up for pet insurance through nationwide when my dog was a little over 8 weeks old. I was hesitant on what plan to do but decided on the nicest one possible just in case. A little over two years into paying monthly for the insurance, my husband wanted me to cancel it due to money. We were fortunate to have not had any issues so far with our dog so he felt the insurance wasn’t necessary. I decided that I felt it was best to keep it though just in case. Well then about a month after that, our dog became extremely ill. We had no idea what was going on and had to undergo many vet visits as well as put our dog through many tests. All of the tests that our dog had to undergo were very expensive. After doing test after test and receiving no answers we then had to decide to put our dog through exploratory surgery which would then give us the answers we were so desperate for. Had we not had insurance I don’t know what we would have done because everything we did was so expensive. Words can’t even express how happy I was that I did not cancel the insurance. Keeping that was the best decision ever because without it we would of had a hard time affording everything we did. Thanks to nationwide our dog is doing so much better and we couldn’t be more grateful.

Insurer: Nationwide

By: Chelsea

Useful

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