Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Organized and easy process but slow response
The claims process is easy and they don’t usually ask for additional information. However claim reimbursements can take 6 weeks or more.
Insurer: Nationwide
By: Emily
Your Customer Service Rocks!!
My insurance claims are easy to complete and send, and Nationwide provides speedy and great service!
Insurer: Nationwide
By: Marilyn
Couldn’t treat our dog long term without Trupanion
My young dog is very ill with a chronic neurological disorder. Trupanion allowed us to diagnose and abate the disease and to follow up with curative procedures and medicines.
Insurer: Trupanion
By: Amy
Extremely easy to file and receive compensation
Claims are easy to fill out but more importantly, it is very easy to talk to an actual person and not a recording when you call in. They try to help as best they can.
Insurer: Trupanion
By: Donna
Prompt and professional
Always prompt in their response and claim handling. I would recommend Trupanion to anyone!
Insurer: Trupanion
By: Jamie
1st Claim
Claim processing is fast & easy
Insurer: Nationwide
By: Lourdes
At first it wasn’t explained to me how the plan, specifically making claims works, but once I was informed it was great.
My vet had to explain to me how pet insurance works. I wasn’t used to making claims like this. Originally afraid my insurance wasn’t cooperating, but once I figured it out everything was smooth.
Insurer: Nationwide
By: CJ
Great company for pets
The claims are easy to file, the customer service is friendly and helpful and the benefits are great,
Insurer: Nationwide
By: Norma
My review
I love having nationwide for my kiddos especially when it comes to their well visits and preventitives. I'm really grateful for nationwide. I wish the processing time for a claim was just a bit quicker. But otherwise I'm happy and plan to have nationwide for every pet I own.
Insurer: Nationwide
By: Alanna
They do ANYTHING they can to say every illness is "pre-existing" -- crappy insurance
Signed up my dog in July 2018. Did not have a claim until November, when my dog was limping after being at the dog park. She is 10 but still very limber and active. Took until January before hearing back from the CSR that they wanted more doctor's notes even tho I was way past their "waiting" period. Sent in a year's worth of doctor's notes of vaccines and one previous visit for an ear infection. SUDDENLY they "excluded" pretty much every.little.thing my dog MIGHT have -- she had a little tarter on her teeth (SHE'S 10 for god's sakes!) so they eliminated ANY mouth or tooth or tongue related problems as "pre-existing" -- she was seen once in 2017 for a checkup that noted a slight amount of arthritis in a DIFFERENT leg - which was later discounted by a different vet as NOT being arthritis but they still made EVERY possible limb and back injury or ailment as "pre-existing". THEN because she had been seen for an ear infection in 2017, ALL dermatological problems are now "pre-existing"!!!! Crap company that does everything to NOT pay a claim. I would NEVER recommend them.
Insurer: Embrace
By: Jia