Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 05, 2019

Knowledgable and genuinely care about my dog.

Nationwide Pet Insurance has been there every step of the way from the moment I adopted my dog, through different ailments, and providing assistance as we worked through treatments. The customer service reps were more than happy to answer any questions I had about my coverage, claims, and general inquiries. Buying this coverage is the best decision I've ever made, and it's worth every penny.

Insurer: Nationwide

By: Jessica

Useful
March 05, 2019

Overall rating OKAY

claims take too long to receive reimbursement. not happy about rates going up significantly ever year especially when you have 2 pets with policies.

Insurer: Nationwide

By: Eileen

Useful
March 05, 2019

What ALL businesses should strive to be!

Our first (and only) experience has been great. Went for wellness exam and vaccines, and having opted for the extended coverage, we were thrilled and impressed at the extent of coverage, as well as how quickly and professionally the claim was handled. Hopefully we'll never have need for a catastrophic claim, but knowing Pets Best is there for us makes it worth every penny. Thank you! Truly, Zephyr (and his parents)

Insurer: Pets Best

By: Patti

Useful
March 05, 2019

Fast and Easy

I always feel like PetsBest has my peace of mind and my dog's happiness first. They are fast on the claims and the filing process is so simple.

Insurer: Pets Best

By: Ryan

Useful
Verified March 05, 2019

Simply the Best

I have six dogs and have tried almost as many pet insurance companies. I've been disappointed in all of them, until Trupanion. When my young puppy got a mystery skin ailment that we had trouble diagnosing, Trupanion was there every step of the way, right up to the specialist. Their customer service is awesome, and the speed of their response to claims is astonishing, with reimbursement just as fast. If I could, I'd rate them higher than 10!

Insurer: Trupanion

By: Ann

Useful
March 05, 2019

You have us covered

Claims online are convenient. Payment received in relatively timely manner. Not happy with increase in premiums at end of 1 st year!

Insurer: Nationwide

By: Deb

Useful
March 05, 2019

VERY BEST PET INSURANCE

I tell EVERYONE I know to get pet insurance and to ONLY GO WITH NATIONWIDE! I cant begin to express my appreciation for the great care that Shaina and my previous babies have had because of your coverage. They are my babaies and I will never insure them with any other company.

Insurer: Nationwide

By: Caryn

Useful
Verified March 05, 2019

This company is a sham and will fight you tooth and nail on your claim, so sad, such a rip off!

The company claims they will cover your pet when they need surgery. Well my dog has a injuryed leg and needs surgery. After paying over $500.00 in premuins the company will not cover any part of the surgery my dog needs, the pain medicine, xrays, or the diagnostics that determined what surgery was needed. So i have a dog in pain and in need of surgery. This company is not wiling to pay a dime to help in this situation. Do not buy a policy from this company , it is a sham and will rip you off.

Insurer: Trupanion

By: James

Useful
March 05, 2019

Great Insurance!!

I signed my dog up for the insurance in January. Not even a month later we had to take my dog to the vet for a mass on his paw. The vet had to surgically remove this. During all of the this, my dog was experiencing swelling in his throat. While the vet had my dog under he did a biopsy on the suspicious throat. It came back as cancer :( During all of this Embrace answered every question I had. They covered my expensive vet bill even though we had only been members for a little over a month. I really appreciate this great service. Thank you Embrace!!

Insurer: Embrace

By: Medea

Useful
March 05, 2019

Easy

Claims are easy, the company is easy to communicate with and I’m happy I chose them

Insurer: Nationwide

By: Norma

Useful

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