Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 05, 2019

Don't bother.

I only had this insurance for 2 months. submit a claim and of course it got declined. emailed them twice and waited 2 days to hear back. Not going to re-appeal because it will get declined AGAIN. not wasting my time. Informed them I will be going to cancel this plan. They just cancelled my plan without any kind of notices. No apologize what had happened or sorry to see you go or what can we do better. However, why should I expect that. It is my fault for not doing the research about this company. Pets Best is going to comment my post saying either "We can't find you in our system. Please contact us at ... and re-appeal the claim" or "your dog injury was not a coverage" or "this was a pre-existing" all kind of bullshit. My two months payments are my donation to those policy holders that get approved on their dog claims. A GoFundMe would probably help pay for your vet's bill then getting their insurance.

Insurer: Pets Best

By: J

Useful
March 05, 2019

Everyone should have pet insurance!

I bought this pet insurance when we adopted our shelter kitty, thinking it would be years until I had to use it. Just a few months later, he started showing symptoms of an age-related chronic disease. ASPCA insurance has been great about the many claims I had to file as we tried to figure out what was happening, and the many appointments and tests he's had to have to maintain his quality of life. Most importantly, I've had the peace of mind that when my doctors strongly recommended something that might have been out of my normal budget, I knew ASPCA insurance would step in and keep it affordable.

Insurer: ASPCA

By: Courtney

Useful
March 05, 2019

Super fast process!!

Finley is now 6 months old and was just neutered. His procedure was Friday, I submitted the claim that night from my phone, and I was reimbursed by Wednesday! Super easy and super fast process!!

Insurer: Pets Best

By: Melissa

Useful
March 05, 2019

So grateful to have Pets Best

My sweet Nugget suffers from IVDD, a disease that is not curable unfortunately. His last episode was so severe that surgery was required. We discovered a herniated disc that was puncturing a nerve on his left hip and would of caused him paralysis on this side. Is never easy for your pet to be put through surgery and recovery, but we could of not have a better outcome for him and his health. I am so grateful to have Pets Best insurance, and know that my furry kid is in great hands, and not have to worry about cost during difficult times. These opportunities to support his health, are only possible because of our pet insurance. Thank you Pets Best!

Insurer: Pets Best

By: Olga

Useful
March 05, 2019

Recommended to friends

What can I say other than "Thank You!" We have 3 dogs enrolled in Pets Best and could not be happier with the program. Two of our dogs have had significant issues within the past 18 months. All claims for their illnesses have been processed promptly and as expected. Pets Best provides peace of mind that the health care of our pets, who are also members of our family, does not have to become a financial decision. Thank you Pets Best. You are recommended to all of our friends.

Insurer: Pets Best

By: Kathleen

Useful
March 05, 2019

Fast, accurate

As I've come to expect, my claims were handled fast, accurately and with the right amount of feedback along the way. Thank you!

Insurer: Pets Best

By: Arthur

Useful
March 05, 2019

Love the peace of mind

Wellness exam and vaccines for our little guy- a rescue we've had for a year. He's in great health, but we love the peace of mind, knowing he's in good hands, for both routine and catastrophic events. Coverage is great, and you've made it so simple to file, "even a caveman can do it"! So glad we chose Pets Best. Thank you!!!

Insurer: Pets Best

By: Patti

Useful
March 05, 2019

Takes the stress out

As always, it's so easy to submit a claim with Pets Best. It takes the stress out of getting reimbursed for my fur-baby's care! Thank you!

Insurer: Pets Best

By: Kelly

Useful
March 05, 2019

Treated very professionally

In the very beginning of my phone call to get some quotes I was treated very professionally and nice. It was a lot of knowledge on your representative side. I got my kittens spayed and chipped. The only thing I don't understand FYI the medication she was giving to keep her calm was not covered. Otherwise, it's been a very positive experience. Thank you.

Insurer: Pets Best

By: Kathleen

Useful
March 05, 2019

100% satisfied

Ever since I started with PetsBest, I have been 100% satisfied with the process. There's never a problem with my claim, the payout is easy to understand and fast. It truly feels like they put my peace of mind and my dog Tucker's health and safety first! Thanks PetsBest!

Insurer: Pets Best

By: Ryan

Useful

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