Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


March 21, 2026

This process was very easy on line very…

This process was very easy on line very satisfied

Insurer: MetLife

By: Zachary Padula

March 21, 2026

They take forever to answer the phone

They take forever to answer the phone. They don't pay out on claims. Cancelled my policy and got a much better rate with better coverage elsewhere.

Insurer: Pets Best

By: Tracy Turner

March 21, 2026

I had a claim and the process was very…

I had a claim and the process was very easy.

Insurer: Pumpkin

By: Kimberly

March 21, 2026

User friendly…

The process to submit claims through the app is very user friendly. The payments are reimbursed quickly.

Insurer: MetLife

By: Beatrice Figueroa

March 21, 2026

I think they're 'SPOT' on

I think they're 'SPOT' on. They're total professionals that look at your 'CLAIMS' and process it in a manner that's understandable.

Insurer: Spot

By: Customer Ki Hoon Hong

March 21, 2026

So far so good

It’s very easy to file a claim. It’s very easy to do most things. My concern is as I file claims. How is this going to affect her premiums? Are they going to go through the roof? Because that’s insurance and that’s why it’s a scam you pay heavily into it and never use it but the second you use it they jack up your rates. Let’s see if that happens with MetLife.

Insurer: MetLife

By: Chandler

March 21, 2026

Excellent claims service

Excellent claims service

Insurer: Spot

By: Becky Heins

March 21, 2026

Had no issues

Had no issues, claim process went smoothly

Insurer: Spot

By: Angela Flores

March 21, 2026

Great experience with MetLife!

Great experience with MetLife! Such great service and quick reviews and reimbursements.

Insurer: MetLife

By: customer

March 21, 2026

First claim for Daisy

I submitted my first claim for my Shih Tzu Daisy’s vet appointment. It was very easy to upload on the app. Within a couple days we had the claim money in our bank account. We will continue to renew this policy every year.

Insurer: MetLife

By: Kelly Vaughn

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