Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


March 22, 2026

I sent my paid receipt and my soap…

I sent my paid receipt and my soap notes! I was paid right away for my dog's ear infection! My thanks to MetLife Pet Insurance for their quick response!

Insurer: MetLife

By: customer

March 22, 2026

So many problems since the company was bought out

Charged two times this month for premiums. Customer service is impossible to contact, with wait times > 1 hour if you can get through, and expect to get cut off a number of times. In the past 6-12 months, they have stopped paying the exact same claims that had been paid. I am truly beyond frustrated with what has become of a good pet insurance company.

Insurer: Pets Best

By: D P

March 22, 2026

Easy to submit claim

Easy to submit claim, very quick response and deposit

Insurer: Trupanion

By: MP

March 22, 2026

Spot Pet insurance is great!

Spot Pet insurance has been very easy to work with. We have submitted and received claims quickly. I would highly recommend.

Insurer: Spot

By: Karen

March 22, 2026

The claims process was easy and…

The claims process was easy and straightforward.

Insurer: Spot

By: Lauren S

March 22, 2026

It was great!

It was great!! The reimbursement was much faster than I expected. Thank you Pumpkin keep on with the good job!!

Insurer: Pumpkin

By: Teresa

March 22, 2026

Great coverage, fast claim processing and good value/pricing

Fast processing of claims including email update

Insurer: MetLife

By: Brandt

March 22, 2026

Claims are hassle free

Claims are hassle free. It does not take for ever and I don’t have to jump through hoops to get reimbursed. I would like to add to my policy. The cost of the premium is worth it

Insurer: Spot

By: Kelly Smith

March 21, 2026

Multiple plans of mine were cancelled…

Multiple plans of mine were cancelled without my consent by mistake causing me to have to create new plans and go through a new waiting period for accident and illness coverage that should not have needed to happen.

Insurer: MetLife

By: Hailley Johnson

March 21, 2026

The process is so easy that my 18 year…

The process is so easy that my 18 year old daughter was able to do the claims. Spot came through right when we needed them. Our dog has made a full recovery and is back on track to living a healthy life.

Insurer: Spot

By: Richard Rodriguez

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