Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


March 22, 2026

very quick to handle my claims

very quick to handle my claims

Insurer: MetLife

By: michael santacroce

March 22, 2026

Glad I switched to MetLife

So easy to use and with in a few days they send you your share. I’m glad I switched to Met life pet insurance.

Insurer: MetLife

By: Marie

March 22, 2026

Very easy for peace of mind

"I opted for pet insurance when I first got my little guy eight years ago. We had another of the same breed prior to this, and she had some issues that were inherent in the breed - and costly. Unfortunately my current little guy now has some of the same issues. Thankfully, our vet caught it early - and WE HAVE INSURANCE. He's doing great, but it is so nice to have the peace of mind to have some of these larger bills covered. I researched pet insurance extensively, and we are totally happy with our decision to go with Pets Best. The premiums are not terrible but, like our own health insurance, have increased a bit with age. The coverage is great. Luckily, I have only had to file a couple claims, but it has been easy, and they have been resolved quickly. "

Insurer: Pets Best

Veterinarian: Charleston Veterinary Cardiology

By: Donna

Useful
March 22, 2026

MetLife reviews claims quickly and pays…

MetLife reviews claims quickly and pays in a timely manner.

Insurer: MetLife

By: Judy R-T

March 22, 2026

No way to dispute denied claims

Denied every claim based on “preexisting condition”, even when “preexisting condition” had nothing to due with claim. There’s no way to contact anyone at the company actually dispute these denials. They tell you to take it up with your state’s insurance dispute office if you’re not happy. Utterly useless

Insurer: Pets Best

By: Katie

Useful
March 22, 2026

Immediate confirmation of my claim

Immediate confirmation of my claim

Insurer: MetLife

By: Mary ann

March 22, 2026

Easy to navigate pet insurance

My claims were processed and refunded quickly and without issue. They’ve made it easy to file claims, and do follow up with vets on their end to keep things simple. I’ve had good experiences with them so far.

Insurer: ASPCA

By: Sam S.

March 22, 2026

MetLife Cares 🥹

I have been with a couple pet insurances before finding MetLife. MetLife is hands down the best! Their premiums are fair, the claims process is easy via their app, and I feel my pet is cared for as they pay quickly (this is so important when you are worried sick about your fur baby, and spending on their care; MetLife eases the financial burden without adding to your stress💕)

Insurer: MetLife

By: Terri

March 22, 2026

Never thought I’d have to use it

Never thought I’d have to use it, but super glad I have it! I submitted my claims and Fetch took care of everything very quickly and kept me informed during the entire process. Highly recommend!

Insurer: Fetch

By: CHRISTINE G

March 22, 2026

Great experience

Always quick to reimburse, Friendly and helpful.

Insurer: Trupanion

By: Heidi

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