Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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While we were traveling one of our dogs…
While we were traveling one of our dogs became ill while being boarded just hours into our trip. Our normal veterinarian noticed she wasn’t doing well and ran bloodwork and x-rays which required her to be transported to an emergency veterinarian. Trupanion was there for both her veterinarian and the ER veterinarian hospital where she underwent a major surgery. I received emails from Trupanion as soon as both places submitted for approval to treat her and the final statements as soon as she was able to come home. They gave us peace of mind and kept us informed throughout the process. We got pet insurance hoping that we would never need to use it. So thankful that we did! Trupanion was amazing and we would highly recommend them.
Insurer: Trupanion
By: Sherri
Easy to Submit Claims
Easy to file claims. Thinking about upgrading my plan, though as it doesn't pay very much.
Insurer: Spot
By: Kathy Schoonmaker
Peace of mind
We had a scare with our pup and faced potential surgery. The vet told us she’d never had a trupanion claim for surgery denied, and it was such a peace of mind. Fortunately little guy didn’t need it, but all the imaging and tests and care were covered promptly (within 3 days). Grateful.
Insurer: Trupanion
By: Ashley
This company is a joke ther are scaming…
This company is a joke ther are scaming people.iv had sonnet for 5 years. I had my son on my insurancehe was a bad driver. They ask me take him off so I did. Then my insurance went up from 235.00 month to 315.00 it took me a little bit to realize that my insurance should be cheap. I never been in a accident. So I called them to talk about my payment they said they was a claim on my insurance.ther wasn't. It was a internal problem. So I ask them to see why I was paying so much they said they wold get back to me. That was 8 month ago. Right now I pay 345.00 my renewal is coming up and now they want to charge me 365.00 month. I that the longer you drive with no accident you get better insurance. This insurance company is a scam don not trust them. I will be leaving then before my renew this month. Should be ashamed of your company You are shameless people you will get what coming. God bless you
Insurer: Sonnet
By: Mike appleby
My claim hasn’t been paid because you…
My claim hasn’t been paid because you need more information from the veterinarian however, my old insurance would accept the doctors invoice and reimburse me accordingly. I don’t know if the veterinarian will reply to your inquiry for additional information.
Insurer: Pumpkin
By: Alicia
Quick return
Quick return, no questions to avoid paying.
Insurer: Spot
By: Reilly Cargan
Healthy paws makes submitting a claim…
Healthy paws makes submitting a claim and getting paid out so simple. It took 3 days to get reimbursed, and that was with the weekend included!
Insurer: Healthy Paws
By: JESSICA
Spot is a great choice all the way around!
Spot has been a great insurance for our dog Hux, a Britany. This is the first time we have gotten pet insurance for our pets, but being a veterinarian for over 25 yrs, I’ve dealt with just about every pet insurance out there and I can tell you, none are as easy as spot. The app is great, easy to submit things, they are clear in providing a detailed explanation of what was covered and how much. They are quick to reimburse and customer service is friendly and responsive. Great job Spot!
Insurer: Spot
By: JR
Filing a claim
They definitely made filing the claim easy. Payment was processed within a week for the big portion and a couple of weeks for the minor portion. I would recommended Pumpkin. We were on the fence if we wanted to renew but I’m glad we did.
Insurer: Pumpkin
By: Deb Zollinger
The process and refund for my claim was…
The process and refund for my claim was easy, and quick.
Insurer: MetLife
By: Lori S.