Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Lexies cancer
The steps through pet cancer are a maze of hard choices. Ours was surgery and an almost experimental ElectroChemo radiation. Pets Best covered it all
Always helpful
My little Kobe injured his back and had to be seen at the vet. Luckily it was minor and he is back to 100%. Having him covered with Pets Best gives me peace of mind knowing that his medical costs will be covered and we will get a quick reimbursement. I have recommended Pets Best to all of my pet parent friends!"
Pet’s Best Claim Process
I was amazed at how quickly Pets Best processed the two claims for my pet's well care visit. I didn't need to keep following up with them. Super efficient process, and I am happy with Pets Best pet insurance.
Terrible website and user experience
he website and overall user experience are very poor. I recently signed up for coverage and understand there’s a waiting period while underwriting is completed. However, I haven’t been able to find clear information about the policy—specifically what is covered and what is not. The links for “pre-existing conditions” and “see full list of exclusions” are not working, so I’m unable to review those details. Additionally, the site makes it difficult to complete basic tasks. I can’t locate my veterinarian using my ZIP code because my vet is outside that area. The dropdown and search functionality are confusing and don’t accommodate this scenario. The list should also be alphabetized to make it easier to use. At this point, it seems I’ll need to contact you separately to provide my vet’s information—something that should be handled directly online.
Insurer: Nationwide
By: THN
The claim was processed in a timely…
The claim was processed in a timely manner.
Insurer: Spot
By: Kirk A.
Horrible claims processing
Horrible claims processing. Constantly promise they are on it and constantly do not deliver. Total waste of money. AVOID this company. They are worthless!
Insurer: Pets Best
By: Scott Tews
I was looking at a large bill because…
I was looking at a large bill because my cat had bladder stones. The insurance paid 90% leaving me with only a smaller amount to pay. I am very thankful for Trubanion. Jennie
Insurer: Trupanion
By: Jennie Van der Helm
Pets Best insurance has been great for…
Pets Best insurance has been great for us and our younger dog. I cannot be happier with the ease of filing the claims and the speed at which they are processed. Wish we had had it with our previous dogs!
Insurer: Pets Best
By: Susan Trenschel
Wonderful Experience and Speedy Claims…
Wonderful Experience and Speedy Claims management
Insurer: Spot
By: Adalberto Cruz
Highly Recommend
I am so pleased that Spot Pet Insurance is different from other ones I've tried. The claim process is easy and straight forward. I didn't have to jump through hoops to get my money. The process was quick. Thank you!
Insurer: Spot
By: Naheed