Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


April 17, 2026

It was pretty easy to download the…

It was pretty easy to download the claim. The payment time was really fast and it was direct deposited into my account within days. I really like the quick turnaround.

Insurer: MetLife

By: Sandra Coppens

April 17, 2026

Great Pet Insurance!

I have had this insurance for my dogs for a couple of years now and have been extremely satisfied with it. When I have questions they are answered immediately and claims are processed very quickly. My whole family uses MetLife Pet Insurance due to the excellent service!Best

Insurer: MetLife

By: customer

April 17, 2026

Best Pet Insurance company out there

Paid every claim I submitted with no hassle and NO denial’s

Insurer: Pets Best

By: Fred

Useful
April 17, 2026

Very pleased with Trupanion—claims are…

Very pleased with Trupanion—claims are processed quickly, and customer support is top-notch. We’ve been with them for 10-years and highly recommend this company. Ivy F

Insurer: Trupanion

By: Ivy

April 17, 2026

Great support

Quick response to claims and prompt payment.

Insurer: Spot Canada

By: Kate

April 17, 2026

Pumpkin is the best!

There is no way I can say how much I appreciate Pumpkin Insurance. They are incredibly responsive and they pay as they say they are going to. When I file a claim, I get an immediate reply that it has been received. It is reviewed and paid, often within 24 hours. How can you beat that? I have had a couple of other insurance companies for my cats and they were OK, but Pumpkin is by far the best. I tell everyone I know to check them out.

Insurer: Pumpkin

By: Linda

April 17, 2026

Easy

Easy, straightforward claims process with minimal processing time. Works well with our AllPets care card.

Insurer: Pumpkin

By: Amanda

April 17, 2026

Good and fast

Good and fast

Insurer: MetLife

By: Kounnalong Xanamane

April 17, 2026

Pumpkin has always been quick to pay…

Pumpkin has always been quick to pay claims. They have never denied a covered procedure. My only complaint would be the premium increase at every renewal is beginning to make it more expensive than I would like. Having said that, it was still my choice to renew again this year.

Insurer: Pumpkin

By: Cynthia

April 17, 2026

Customer service deserves a zero

Claims take forever; staff is not as knowledgeable as you would expect,; multiple requests for the same documentation; etc

Insurer: Pets Best

By: Glenn

Useful

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