Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


April 17, 2026

My pet insurance enrollment was eas!

My pet insurance enrollment was easy, and I was able to personalize my plan easily. I did reach out to customer service and had my questions answered quickly with no issues.

Insurer: MetLife

By: RAINA SERRANO

April 17, 2026

Quick and easy submission and claim…

Quick and easy submission and claim payments. Couldn't be happier with their service for both of my dogs.

Insurer: Pets Best

By: Marie Fakas

April 17, 2026

Very easy to navigate and quick…

Very easy to navigate and quick turnaround with claims

Insurer: MetLife

By: customer

April 17, 2026

I cannot believe how quickly…

I cannot believe how quickly registration went. Happy to have this coverage.

Insurer: MetLife

By: TAMMY SCHENK

April 17, 2026

This is the second year that I have had…

This is the second year that I have had this insurance and find now that with the deductible there is really no benefit compared to other pet insurances. Lot better plans that cover pet needs. Most likely will not renew with this plan next year and go with another plan

Insurer: Pets Best

By: Paul

April 17, 2026

The Met-Life app is so easy to use.

I appreciate the quick response from Met-Life after I submitted numerous claims re my cats. I’ve been using. their app for 3 years and it’s so user friendly.

Insurer: MetLife

By: Chris M.

April 17, 2026

Claims

Claim was processed and reimbursement sent within a week, great service

Insurer: MetLife

By: Sue Butters

April 17, 2026

Metlife is always there!

Metlife always replied very quickly to any claims and questions. Thanks for being there for us when we needed it!

Insurer: MetLife

By: customer

April 17, 2026

I was denied the medication my dog is…

I was denied the medication my dog is using because of prior use, well my prior use was the first time and was will an ear ache, prior use that is not consistent or only used on one occasion for the first time should be covered. Vets put dogs on meds all the time

Insurer: MetLife

By: customer

April 17, 2026

Good communication and prompt…

Good communication and prompt reimbursement for pet care.

Insurer: MetLife

By: Mary Campbell

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